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7 Musts for Managers Conducting Employee Complaint Investigations Training Class |
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7 Musts for Managers Conducting Employee Complaint Investigations Training Seminar
This 41-page report for HR executives, managers and supervisors will keep you out of court by showing you how to avoid the mistakes other companies made that can lead to lawsuits.
Your report also includes:- A sample Employee Complaint Investigations Policy
- A Key Issue Snapshot
- A Case Law Review
You'll also receive a quiz you can use to train supervisors and managers on the components of a good employee complaint investigation.
Conducting investigations is one of the toughest, most unpleasant tasks companies face. They bring out powerful emotions on all sides and present managers with a host of challenges:- What happens when a top-notch employee who everybody likes is accused of wrongdoing?
- How will you keep your biases from influencing your judgment?
- How will you ensure confidentiality for the accuser and the accused?
- How can you get to the bottom of a complaint when witnesses are terrified of coming forward?
- How do you maintain morale and productivity during a disruptive investigation?
A rock-solid investigation process is the only way to confidently deal with employee allegations of wrongdoing. If you can't show that you took the complaint seriously, investigated thoroughly, and took appropriate action, judges often assume that the wrongdoing occurred and the company's shoddy investigation was an attempt to cover it up.
Here are some of the key things you and your supervisors will learn:- The first thing judges will ask about your investigation
- How to resolve "he said / she said" stalemates
- How to resolve the tension between protecting the privacy of the accused and the accuser while at the same time finding out the facts of the case
- How to make sure lawsuits don't arise from a bungled investigation
- How you could be undermining your investigations - and not even know it
- How to juggle the competing interests that may be trying to frustrate your investigation
- Why even an investigation that looks perfect on paper might not be enough
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Price |
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US$ 84.00
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