AIUM - Administering and Implementing Unified Messaging Training Class

Course ID: 20297

AIUM - Administering and Implementing Unified Messaging Training Seminar

We have combined two Authorized Cisco Unity courses (AUM and IUM) into one
comprehensive program designed to provide the most complete coverage of the
Cisco Unity software available anywhere. Unity is a true unified messaging
solution that allows users to integrate voice mail, e-mail, and fax messages
into a single message store.

In this course, administrators and system engineers will perform system setup
and customization; add, delete, and modify subscribers; and monitor and maintain
the Cisco Unity system, including Unity Release 5.0. In addition, you will learn
to install, upgrade, configure, maintain, and troubleshoot new and existing
Cisco Unity installations.

This course is designed to prepare you for the Cisco Unity System Engineer
Exam (642-104).


	Agenda
	1. Cisco Unified Messaging Overview Cisco Unity Unified Messaging Integrations Cisco Unity Standard System Features Cisco Unity Standard User Features Cisco Unity Optional Features 2. Cisco Unity Connection Overview Cisco Unity Connection Positioning Cisco Unity Connection Cisco Unity Connection Integrations Unity Connection Standard Features Cisco Unity Connection Optional Features 3. Cisco Unified Messaging General Setup Using Cisco Unity Using the Cisco Unity Administrator Setting Up Cisco Unity 4. Cisco Unified Messaging Subscriber Configuration Configuring Global Subscriber Settings Configuring Subscriber Accounts and Settings Using Call Handlers and Interview Handlers 5. Cisco Unified Messaging System Monitoring and Maintenance Monitoring a Cisco Unified Messaging System Maintaining a Cisco Unified Messaging System Managing Unified Messaging System Reporting 6. Cisco Unified Messaging System Hardware Unified Messaging Server Hardware Unified Messaging Voice Boards 7. Cisco Unified Messaging System Software Unified Messaging Architecture Installing Cisco Unity Messaging Software Upgrading Cisco Unified Messaging Software 8. Cisco Unity Connection Overview Defining Cisco Unity Connection Server Hardware Defining Cisco Unity Connection Architecture and Software 9. Unified Messaging Integrations Cisco Unified Messaging Integrations Integrating Cisco Unity with Cisco Unified Communications Manager 10. Unified Messaging Networking Cisco Unity Networking Overview Message Transfer and Directory Replication Networking Subscribers Digital Networking VPIM Networking AMIS Networking Cisco Unity Bridge Networking 11. Unified Messaging Maintenance and Utilities Cisco Unity Administration Tools Cisco Unity Audio Management Tools Cisco Unity Diagnostic Tools Cisco Unity Switch Integration Tools Disaster Recovery and Cisco Unity Providing Redundancy: Implementing Failover in Cisco Unity


	Audience
	End-user system administrators responsible for the day-to-day management of corporate messaging systems Personnel responsible for planning, designing, and implementing Cisco Unity systems in an IP telephony environment


	Pre-requisites
	Working knowledge of Microsoft Windows 2000 Working knowledge of the Microsoft Exchange 2000 or IBM Lotus Domino messaging environment Working knowledge of the features, benefits, and programming of at least one manufacturer's PBX (Cisco Unified CallManager or Cisco Unified Communications Manager preferred)


	Comments
	For all course dates held in Canada, please add 5% GST to the course price. Canadian residents will need to add an additional 7% PST to the course price.