Best Practices for Personnel/HR Assistants Training Class

Course ID: 20040

Best Practices for Personnel/HR Assistants Training Seminar

Work better, smarter, and faster than you ever thought possible!

As an HR professional, you already know how tough your job is! From legal issues to employee relations, you're constantly juggling myriad responsibilities.

You are a key player in your organization's efforts to attract, hire, and keep top talent. You are also in a unique position to control any legal liability in employment policies and practices. In addition, you play a critical role as mediator, "peacekeeper," and resident problem-solver for your entire organization.

Master tough challenges, keep your cool during crises, and handle any situation with confidence!

This seminar is jam-packed with great ideas, proven strategies, and powerhouse techniques to help you successfuly navigate the sometimes turbulent waters of human resources. It will help you effectively and efficiently support your department and be a reliable and professional advocate for your organization and its employees. You'll accomplish your job with less stress, fewer slipups and blunders, and greater satisfaction and enjoyment.

Best Practices for Personnel/HR Assistants focuses on time-tested best practices - information and guidelines reccomended by human resources experts and successfully applied by companies both large and small across the nation. You'll also learn up-to-date tips and strategies that will help you confidently maneuver through the potential minefields of government regulations and employment law.

Whether you are new to HR or have some experience under your belt, you'll walk away with the essential skills, knowledge, and insight every HR professional needs to handle all of the complexities of this challenging, rewarding field.

Here's just some of what we'll cover:

Solid strategies for attracting, hiring, and keeping top talent
Foolproof tactics for weeding out inappropriate candidates early on in the interview process
What resumes and cover letters don't say - and how reading between the lines can uncover hidden truths about the applicants you're considering
Up-to-the-minute information to help you stay on top of critical issues, new court rulings, changes in federal regulations, and other key trends affecting your organization and your job
Techniques for building employee productivity, boosting morale, and creating a positive and empathetic work environment
Tips and tools to help you organize your time more effectively and work smarter, not harder
And much, much more!

Who will benefit ...

If you are a member of a human resources department, or if your job includes personnel- or HR-related responsibilities, don't miss this opportunity! This program is perfect for:

HR/personnel assistants and support staff
HR/personnel specialists
HR/personnel representatives
HR/personnel administrators
HR/personnel coordinators
HR/personnel managers
Managers and supervisors with personnel responsibilities

Agenda

Program Overview

Keys to Success in Your Role as HR Assistant

Why your role is so important, and your real impact on the success of your organization

How alliances within your organization help you accomplish more

Techniques that help you come across as authoritative and confident when you're dealing with other department staff

Recruitment - Find and Hire the Best Employees

Strategies for creating winning job ads ... and effective techniques for screening potential applicants

Common - and not so common - recruitment sources that can boost your recruiting success

Interview questions that get you the information you need to make the right hiring decisions

What not to ask: innocent interview questions that can put your organization in legal hot water, and a checklist to help you avoid them

How to "read" resumes, learn from what isn't there, and create questions to find out more about what is there

Hints for working successfully with temporary agencies

Employment Law - Know the Critical Issues Related to HR and the Law

FMLA, ADA, and workers' compensation: which one applies to a specific situation ... and how to administer overlapping benefits

How to interpret and avoid discrimination claims - and help managers outside of HR understand the potential liabilities

Guidelines for setting up and maintaining hassle-free, legally compliant personnel files that keep vital information at your fingertips

Critical information about HIPAA - and its impact on the HR department

Personnel-Related Issues - Handle Them Like a Pro

Employee orientation and training: how to design programs that convey your message and positively affect employee change

Ways to encourage performance improvement and keep employees motivated, whether you manage staff or work with other department managers

How to handle the employee who "goes fishing" for confidential information

Policies and Procedures - Establish Practical Guidelines and Work Within Them

What you need to know about creating and administering personnel policies so that you and your organization don't end up in court

Why you must enforce your organization's policies and procedures, and how to ensure consistency from top management on down the corporate ladder

How to effectively communicate changes to policies and procedures so that everyone gets - and understands - the message

Workplace safey rules and regulations that satisfy OSHA requirements

How to respond to a charge of sexual harassment within your organization

The Road Ahead - Look into Your Future as an HR Professional

The art of juggling competing priorities as an HR assistant

The latest software programs, and how they make it easier to track, retain, and report various HR-related requirements and functions

From dealing with unpleasant situations to enforcing unpopular policies, effective ways to deal with the stress of your job and come back refreshed each day