Cross-Cultural Business Communication Training Class

Cross-Cultural Business Communication Training Seminar

Overview:
In this course, supervisors, managers, employees, and team members will learn about communicating successfully while conducting business with individuals in other countries or other cultures.

At Course Completion:
After completing this course, students will know how to: - Appreciate the value of culture and significance of cross-cultural communication, describe the impact of cultural differences on communication, and avoid miscommunication and conflicts that arise due to these differences. - Identify the differences in verbal and nonverbal communication across cultures, including understanding gestures and expressions that vary across cultures. - Establish rapport, build trust, and listen and provide feedback to cross cultural co-workers and employees. - Identify common cross-cultural communication barriers and how to overcome them, avoid cultural bias, and employ qualified interpreters for cross-cultural communication. - Attend and organize cross-cultural meetings that include conducting negotiations and solving problems. - Identify gestures used in different cultures, build a cross-cultural team, design cross-cultural documents, and build a professional translation team.