Essential Skills for the First-Time Managers or Supervisor Training Class

Course ID: 13599

Essential Skills for the First-Time Managers or Supervisor Training Seminar

Learn the skills every new or prospective manager or supervisor needs to succeed! Make your move into management smoother and more successful. You'll use what you learn right away. If a tough people problem comes up, you'll know how to handle it. When you're faced with a crisis, you'll react with confidence. You'll be better equipped to keep your team motivated, productive, and on target.

You'll take home these essential supervisory tools:

Leadership self-test: Find out how you rate as a leader now - and how you can become more persuasive and powerful.
Employee motivation survey: Get your employees to tell you what would increase their productivity.
Work-group assessment: Determine your team's maturity, cohesion, and stress levels, and adjust your leadership style accordingly.
Employee work-style assessment: Pinpoint each team member's specific strengths and weaknesses.
Delegation self-assessment: Could you benefit from delegating more? Find out what's holding you back. Attend this one-day seminar and gain all the skills and insights you need to lead with confidence and conviction.


	Agenda
	Seminar Overview: Learn to take charge of your job: The first (and most serious) temptation new supervisors face - and how to resist it Self-learning goals that will get you up to speed fast What your boss wants (and doesn't want) from you in 6 key areas Important questions to ask during the first week at your new job The paperwork mountain: a 2-step process to make sure you never miss a "must read" document How to get off to a good start - 7 specific guidelines that will help you earn respect right away Tips for supervising former peers - and current friends Find out how to achieve results fast: 6 ways to achieve personal excellence as a leader Bureaucracy basher, expediter - and 5 more hats you'll wear as a supervisor 4 necessary steps that will minimize your staff members' resistance to change and motivate them to do more Leadership errors: how to recover when you make a mistake How to quickly assess ??? > your people ... so you can minimize their weaknesses and maximize their strengths > your team ... so you can adopt the appropriate leadership style Discover ways to develop your employees: What you should delegate - and what you must not How to delegate work and ensure it's done right - without meddling The delegation traps every supervisor must learn to avoid What motivates employees - according to them (many supervisors have it backward. Do you?) How to help your employees find more meaning in (and better connection to) their work 5 proven motivators and rewards to help your employees succeed The basics of an effective performance evaluation The most common causes of unsatisfactory performance - and how to help your employees overcome them 5 critical factors in administering discipline, so you can correct people without destroying their motivation to change Build an image of confidence and competence: Management communication: skills for projecting authority and getting cooperation from your new staff The 5 most important ways people communicate How to recognize the "red flags" of body language The power of a positive mind-set: where it comes from, how to get it, and how to keep it, no matter what's happening to you The one key quality you can develop that determines your influence with others