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Critical Thinking, Problem Solving, and Decision Making Training Class
Course ID: 12012
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Critical Thinking, Problem Solving, and Decision Making Training Seminar
Effective decision makers are those rare individuals who are able to consistently identify and choose the best option among multiple alternatives. Their decisions are imaginative, reasoned, and defensible.
This course provides students with the training and tools necessary to become
imaginative, reasoned decision makers. The course introduces structure into the
way problems are approached and dismantled Students learn to clarify problems in
terms of objectives and issues, with a view toward optimum outcomes.
Applying the techniques of critical thinking allows students to dismantle
complex problems so as to understand the inputs and implications of their
thought processes. This training allows students to develop positions on issues
that are logical and explicable to others.
After completion of the course students will understand why most decisions
are of poor quality and will be able to impose quality controls on both their
decisions and the decisions of others.
Global Knowledge is recognized by PMI?? as a Global REP. You will earn 12 contact hours or PDUs upon completion of this course.
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Agenda |
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1. The Problems with Instinctive Decision Making
- Factors which influence our natural decision making
- Quality problems with intuitive decision making processes
2. What is Reasoned Decision Making?
- What are the barriers to reasoning well?
- What are the qualities of reasoned decision processes?
3. The Natural Barriers to Sound Reasoning
- Emotional state
- Mental shortcuts
- Patterning
- Bias and assumptions
- Mind-set
- Need for explanations
- Narrow focus
- Stubbornness
4. An Introduction to Critical Thinking
- Are you a critical thinker?
- What is critical thinking?
- Why do we need critical thinking?
- Developing as a critical thinker
- Second order thinking
5. The Structure of Reasoning
- Purpose
- Point of view
- Assumptions
- Implications and consequences
- Data, facts, and experience
- Inferences
- Concepts
- Questions
6. Standards of Critical Thinking
- Clarity
- Relevance
- Logic
- Accuracy
- Depth
- Significance
- Precision
- Breadth
- Fairness
- Ethics of critical thinkers
7. Problem Analysis and Decision Making - Best Practices
- Slow down
- Think critically
- Impose creativity
- Clarify purpose
- Focus on major factors
- Actively focus in and out
- Structure the selection process
- Take a step back-does the decision make sense?
8. Imposing Creativity on the Choice of Solutions
- Slow down!
- Suspend judgment
- Imagine courageously
- Think beyond conventional wisdom
- Question everything and everyone
- Imagine backwards from the ideal
- Restate the problem
- Dismantle the problem
9. Analytical Decision-Making Techniques
- Sequencing
- Sorting
- Time lines
- Matrixes
- Decision trees
- Ranking
- Probability
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Audience |
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Any professional who is, or will be, making important business decisions, including: department m
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Critical Thinking, Problem Solving, and Decision Making Training Course Dates and Locations
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Course ID: 12012
| Course Duration: 2 Days
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Locations: |
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 Gift card when you register today!
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