|
Course ID: 11983
| Course Duration: 4 Days
|
|
Course Dates:
|
| |
|
| |
Business Process Analysis Training Class
Course ID: 11983
|
|
| |
|
|
| |
|
|
| |
Business Process Analysis Training Seminar
Business processes are often not as effective as they could be. In a marketplace
that requires companies to be as efficient as possible, business analysts must
understand how to identify problems with business processes and develop
effective improvements to address those problems. In this course, students will
learn to model business processes as they are currently enacted, assess the
quality of those business processes, and collaborate with the stakeholders in
the process to identify improvements.
We start by teaching you the role and responsibilities of the business analyst
in successful projects and the process for analyzing business systems. We
investigate the quality attributes of business processes and learn to determine
a business system's health. Understand how to identify business processes that
could become more streamlined. Students learn to define, model, and document
business processes as they are today and analyze what should change. Problems
will be evaluated and root cause analysis will be conducted so the problem is
clearly understood and the solutions can be identified. Master the process of
communicating with stakeholders to understand their process needs as well as
their perceptions of the problems with the process. Learn about the
methodologies used to gather stakeholder requirements. Students use seven
different modeling techniques to understand different facets of the business
process, identify the most effective solution to the process, and clearly define
the future process state. Once a new process is defined, learn how to convey
those process changes to others, gain organizational support for making the
changes, and plan for a successful change project.
Global Knowledge is recognized by PMI?? as a Global REP.
You will earn 24 contact
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
Agenda |
|
| |
1. Defining the "Quality" of a Business Process
- People
- Process
- Tools
- Inputs
2. Choosing a Business Process to Analyze
3. Understanding the Business Analysis Process
- Definition of "Business Process Analysis"
- The Process of Business Process Analysis
- Role of the Business Analyst
4. Chartering the Process Action Team
5. Identifying the Stakeholders of a Business Process
6. Choosing Information Gathering Techniques
7. Gathering Information
- Preparation
- Execution
- Feedback & Validation
8. Documenting the Process Goal and Metrics
9. Modeling the Current (As-Is) Process
- ETVX Process Model
- SIPOC Analysis
- Use Case Diagrams
- Process Flowcharts
- Swim Lane Diagrams
- Data-Flow Diagrams (DFD)
- Entity-Relationship Diagrams (ERD)
10. Determining Causes of Problems
- Fishbone (Ishikowa) Causal Analysis
11. Determining Process Improvement Options
- Modeling the Improved (To-Be) Process
12. Making the Business Case for Process Improvement
13. Planning the Implementation
14. Holding a Project Retrospective
|
|
| |
|
|
|
| |
|
|
| |
Audience |
|
| |
Systems analysts, business analysts, IT project managers, associate project managers, project man
|
|
|
|
| |
|
|
|
|
| |
|
|
| |
|
|
|
| |
| |
|
|
| |
Business Process Analysis Training Course Dates and Locations
|
|
| |
|
|
| |
Course ID: 11983
| Course Duration: 4 Days
|
|
| |
|
|
| |
Locations: |
|
| |
|
|
| |
 Gift card when you register today!
|
|
| |
|
|
| |
| Start Date |
Price |
|
Location/Event Details |
Register Online |
Request
More Info |
|
Print/Fax
Register |
|
|
| |
|
|
| |
|
|
|
|
| |
|
|
|
| |
|
|
| |
|
|
| |
Select a market segment to view more courses
|
|
| |
|
|
| |
Or, select a category to view more Business Skills courses
|
|
| |
|
|
| |
 Browse By Category
Browse By Location
Browse New Courses
|
|
| |
|
|
|
| |
| |
|
|
|
|
| |
|
|
|
| |
|
|