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Team Participation Training Class
Course ID: 5297
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Team Participation Training Seminar
Overview: In this course, students will learn how to effectively organize and work within a team environment.
At Course Completion: After completing this course, students will know how to: - Organize teams in the workplace, identify the roles and responsibilities of a team member, identify team goals, and work with different personality types. - Communicate within a team, identify the factors affecting team communication, and use supportive and effective communication. - Identify how verbal and nonverbal communication work together, use active listening skills, and respond productively to input. - Identify the need for and causes of conflict, its sources, types, and effects; and how power affects conflict. - Resolve and handle team conflicts, and understand and use different conflict resolution styles. - Identify rules for collective decision-making, the elements of team decision- making, and use different decision-making methods. - Prepare for and use the consensus process, and overcome challenges to it.
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Agenda |
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Lesson 1: Understanding team fundamentals
Team fundamentals Team member roles Team goals Working together
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Lesson 2: Communicating in teams
Team communication Elements of communication Supportive and effective communication
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Lesson 3: Communicating nonverbally and listening actively
Nonverbal communication Verbal and nonverbal communication Active listening Skills of listening Use of questions
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Lesson 4: Understanding conflicts
Symptoms of conflict Nature of conflict Power play
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Lesson 5: Resolving conflicts
Resolve team conflicts Handle conflicts Styles of conflict resolution
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Lesson 6: Making a decision
Collective decisions Team decision Decision making methods
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Lesson 7: Understanding consensus method
Consensus process Initiate a consensus process Overcome consensus challenges
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Team Participation Training Course Dates and Locations
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Course ID: 5297
| Course Duration: 1 Day
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Locations: |
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