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Course ID: 14495
| Course Duration: 1 Day
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Course Dates:
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Project Communications Management Training Class
Course ID: 14495
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Project Communications Management Training Seminar
This course focuses on both improving the efficiency and effectiveness of all project-related communications, from initial planning through closure. Participants will apply all course principles to a work-related case study taken directly from their work environment. This course is designed for all project managers and project team leaders. At course completion, students will be able to identify stakeholders, communicate problems effectively, identify and apply conflict resolution techniques, and evaluate closing phase communications.
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Agenda |
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Lesson 1: Project Communications Overview
Interpersonal Communication
Project Communication Channels and Links
Communication Styles
Communication and the Project Life Cycle
Case Study Selection
Lesson 2: Communications Planning
Communications Planning - Purpose
Stakeholder Identification
Lesson 3: Information Distribution
Information Distribution - Purpose
The Communication Process
Body Language, Pitch/Tone, and Verbal Components
Methods of Communication - Verbal
Listening Skills
Meeting Rules
Project Meetings
When to Use Written Communication
Powerful Writing
Email Guidelines
Lesson 4: Performance Reporting
Performance Reporting - Purpose
Economic Impact of Stress
Guidelines for Managing Stress
Performance Reporting Analysis
Lesson 5: Stakeholder Management
Stakeholder Management - Purpose
Managing and Resolving Conflict
Views of Conflict
Reasons for Conflict in Project Management
Sources of Conflict and the Project Life Cycle
Conflict Resolution Survey
Resolving Interpersonal Conflict
Lesson 6: Closing Phase Communications
Closing Phase Communications
Evaluating Closing Phase Communications
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Project Communications Management Training Course Dates and Locations
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Course ID: 14495
| Course Duration: 1 Day
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Locations: |
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