|
Course ID: 13624
| Course Duration: 0 Days
|
|
Course Dates:
|
| |
|
| |
The Outstanding Receptionist (Morning Session) Training Class
Course ID: 13624
|
|
| |
|
|
| |
|
|
| |
The Outstanding Receptionist (Morning Session) Training Seminar
Learn how to polish your image, perfect your telephone skills, and increase your value to your organization. In just a half-day, you will discover how to improve your skills and better support everyone in your organization - right up to the managing director. You also will learn how to manage the stress that comes naturally with your hectic schedule, and enjoy your job more in the process. This program is packed with the tools and techniques receptionists need to face challenges confidently, tackle growing responsibilities, and maintain composure amidst chaos.
You will learn to ???
- Manage your time better
- Deal with all types of people
- Handle conflict with tact and poise
- Make a positive and polished first impression.
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
Agenda |
|
| |
Seminar Overview:
- Perfect your telephone skills
- Project an image that commands respect
- Improve your customer service
- Become more than "just a receptionist"
- Be more assertive, yet polite
- Screen people without offending them (and get the information you need)
- Calm irate callers with positive phrasing techniques
- Relieve tension at your desk with 3 simple exercises
|
|
| |
|
|
|
|
| |
|
|
|
|
| |
|
|
| |
|
|
|
| |
| |
|
| |
The Outstanding Receptionist (Morning Session) Training Course Dates and Locations
|
|
| |
|
|
| |
Course ID: 13624
| Course Duration: 0 Days
|
|
| |
|
|
| |
Locations: |
|
| |
|
|
| |
|
|
| |
|
|
| |
| Start Date |
Price |
|
Location/Event Details |
Register Online |
Request More Info |
|
Print/Fax Register |
|
|
| |
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
| |
|
|
| |
Select a market segment to view more courses
|
|
| |
|
|
| |
Or, select a category to view more Business Skills courses
|
|
| |
|
|
| |
Browse By Category
Browse By Location
Browse New Courses
|
|
| |
|
|
|
| |
| |
|
|
|
|
| |
|
|
|
| |

|
|