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Cisco Unified Communications Project Management Training Class
Course ID: 20826
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Cisco Unified Communications Project Management Training Seminar
Learn how to manage a Cisco Unified Communications project by using Cisco's best practices and processes in deploying a Cisco IP Telephony Solution successfully. You'll learn the project management framework of initiation, planning, execution, control, and formal closing, along with Cisco's lifecycle approach of prepare, design, plan, implement, operate, and optimize. You'll learn the basic fundamentals of Cisco's IP telephony components and discover the critical high-level technical topics encountered during an Internet Protocol Telephony (IPT) implementation. In this course, you'll focus on real-world scenarios using common tools and techniques project managers and integrators use during real IPT deployments. You will learn how to manage an IPT project at every stage of the process from start to finish.
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Agenda |
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1. Project Management Framework
Process Groups
Lifecycles
Knowledge Areas
2. Cisco Unified Communications Lifecycle
Introduction to Cisco Unified Communications Lifecycle
Unified Communications Terminology and Components
PPDIOO: Prepare, Plan, Design, Implement, Operate, and Optimize
Cisco Lifecycle Comparison with PMP Concepts
Unified Communications Deployment Steps
3. Prepare Phase
Information Gathering Process
Business Requirement Development
Technology Strategy Development
High-Level Design Development
Business Case Development
4. Plan Phase
Project Management Plan
Communication Management Plan
Complete System Requirement Validation
Complete Network, Application, Operation, and Site-Readiness Assessment
Perform Project Kick-Off Meeting
5. Design Phase
Detailed Design Development
Migration Plan Development
Staging Plan Development
Implementation Plan Development
System Acceptance Test Plan Development
Operation Plan Development
Staff Plan Development
6. Implement Phase Exercise
Staging Phase
System Implementation
System Acceptance Testing
System Migration
Operation Implementation
Staff Training
7. Operate Phase
Systems Monitoring
Incident Management
Problem Management
Change management
Configuration Management
Security Administration
8. Optimize
Business Case Alignment
Technology Assessment
Operations Assessment
9. Final Project Close Out
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Audience |
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Cisco engineers and other technical professionals responsible for VoIP implementation, including voice/data integration; network engineers; VoIP project managers; IT managers; and VoIP project team members.
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Pre-requisites |
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Basic understanding of project management processes or familiarity with Cisco lifecycle processes
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Cisco Unified Communications Project Management Training Course Dates and Locations
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Course ID: 20826
| Course Duration: 5 Days
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Locations: |
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