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Conflict Management Techniques for Supervisors: What You Can Do Right Now to Reduce Stress and Improve Cooperation in Your Workplace Training Class |
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Conflict Management Techniques for Supervisors: What You Can Do Right Now to Reduce Stress and Improve Cooperation in Your Workplace Training Seminar
Recent surveys show that front-line manager spend at least 60-90 mintues keeping the peace at work.
From hurtful gossip to co-worker flare-ups, workplace conflicts can quickly drain energy and destroy morale. That means decreased productivity levels among your employees, unnecessary distractions for your supervisors - and higher costs and legal risks for your organization.
Are your front-line managers ready to step in and resolve conflicts when they happen?
You and your colleagues will learn:- Why it's important to address workplace conflicts immediately, before they fester into costly legal claims or chase away your best employees
- How to recognize brewing conflicts - and how to initiate those early conversations that can head off trouble before it starts
- What questions you should ask when handling a conflict (and the questions you should never ask)
- How to establish an atmosphere of trust in your unit or department that can mitigate serious conflicts ahead of time
- The dos and don'ts of providing constructive criticism in the workplace
- What you can do to prevent minor disagreements with one or two employees from transforming into major free-for-alls that turn off the rest of your workers
- How to get to the root causes of a conflict (especially if it's not work-related)
About Your Speaker:
Christine Nicolaides Kearns, Esq., is a partner at the Washington, DC office of law firm Pillsbury Winthrop Shaw Pittman, LLP. She focuses her practice on employment law and employment benefits disputes. Kearns has defended employers in federal and state courts and before numerous administrative agencies, and she regularly counsels clients in managing difficult terminations and other employment actions. She earned her law degree from Vanderbilt University.
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Price |
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$219.00
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