GWGK/TUC Mini Camp Training Class

Course ID: 20144

GWGK/TUC Mini Camp Training Seminar

GWGK: This advanced Authorized Cisco course covers the in-depth and
important topics needed to implement Cisco Voice Gateways and Gatekeepers in
Enterprise or Service Provider environments with CallManager and Cisco Unity.
Learn to install, configure, monitor, and troubleshoot Cisco voice gateways and
gatekeepers in Enterprise installations in accord with the recommendations of
Cisco's Solution Reference Network Design (SRND) for IP Telephony guides. Given
a Voice over IP (VoIP) design, you will select an appropriate deployment model,
correctly configure the gateways and gatekeepers (whether distributed or
centralized), implement call plans, and decide how to implement the most
commonly offered Service Provider or managed services applications, features, or
implementation requirements.

TUC: This course equips network professionals with the knowledge and
skills required to troubleshoot Unified Communications systems/solutions in
enterprise, mid-market, and commercial deployments. Learn troubleshooting
methodology, triage, resources, tools, and fixes at the integrated
system/solution level as well as for components, such as Cisco Unified
CallManager, Cisco Unity, videoconferencing, and network infrastructure.

Why take GWGK/TUC from Global Knowledge?

Superior Hands-on Labs

We offer a unique, real-world GWGK/IPTT lab environment that teaches you how
to build and test a sophisticated IP telephony network that you can use as a
template for a real deployment, including fault-tolerant gatekeeper (gatekeeper
clusters) and directory gatekeeper deployments. You will also learn to
troubleshoot a sophisticated IP telephony network based on best practice
recommendations for a real deployment. We have set ourselves apart from other
Cisco training providers by enhancing our GWGK/IPTT hands-on labs to include a
real dial plan and Class of Service for calling out to the PSTN, branch offices,
and PBXs; fault-tolerant gatekeep


	Agenda
	GWGK Outline 1. Function of Gateways and Gatekeepers Learn the function of gateways and gatekeepers in a VoIP environment that includes H323, MGCP, and SIP protocols Introducing Gateways and Gatekeepers Given either a single, centralized, multi, or distributed deployment model, compare and contrast the role and functionality of gateways and gatekeepers. Implementing an H.323 Gateway Given deployment requirements including various features, devices, and traffic considerations, implement an H.323 gateway. Implementing an MGCP Gateway Given deployment requirements including various features, devices, and traffic considerations, implement an MGCP gateway. Implementing SIP Gateways Given deployment requirements including various features, devices, and traffic considerations, implement a SIP Trunk between another CallManager or Cisco SIP Proxy Server. 2. Integrating a VoIP Network to the PSTN and PBXs Identify the requirements for integrating a VoIP network with the PSTN and PBXs using voice gateways. Connecting to the PSTN and PBXs Discover the activities required when integrating PSTN and PBX to gateways. Analog Circuits Given deployment requirements, integrate a voice gateway to the PSTN or a PBX using analog circuits. CAS Circuits Given deployment requirements, integrate a voice gateway to the PSTN or a PBX using CAS circuits. PRI Circuits Given deployment requirements, integrate a voice gateway to the PSTN or a PBX using PRI circuits. QSIG Integration Given deployment requirements, integrate a voice gateway to the PSTN or a PBX using QSIG. PBX Integration Case Study Given deployment requirements, discuss the various options for integrating a VoIP network to a PBX. 3. Implementing a Dial Plan Learn to implement a dial plan on a Cisco gateway including dial and number plans and COR applications. Dial Plan Overview Given a VoIP network, design an effective scaleable numbering and dial plan for H.323, MGCP, and SIP gateways. Digit Manipulation Given a network topology, improve call flow by designing and using translation rules and translation profiles to manipulate digits on a gateway using CLI. Class of Restriction Given several incoming and outgoing dial-peer scenarios, identify where in the gateway COR is applied, and describe the configuration and verifications steps. Influencing Call Routes Given a network topology, influence call routes to provide redundancy and cost efficiency. 4. Implementing Advanced Gateway Features Given a set of requirements for advanced services, configure a voice gateway to enable the required services. Deploying Survival Remote Site Telephony (SRST) Given redundancy requirements for a Centralized Call Processing model, configure SRST on a remote site gateway to support the requirements. Digital Signal Processors in Voice Gateways Given deployment requirements including transcoding and conferencing, configure DSP Farms on a gateway. Tool Command Language (Tcl) Given deployment requirements including basic Auto Attendant functions, configure Tcl applications to support the requirements. 5. Implementing Gatekeeper Given a set of deployment requirements including number resolution and Call Admission Control, implement a gatekeeper to meet the requirements. Gatekeeper Overview Learn the features and functions of a gatekeeper. Implementing Gatekeepers Given a set of deployment requirements including single and multizone, configure a gatekeeper to provide number resolution and CAC for H.323 gateways and CallManager. Directory Gatekeeper Given a set of deployment requirements, configure a directory gatekeeper. Implementing Gatekeeper Redundancy Given a set of deployment requirements including high availability, configure gatekeeper redundancy. 6. Introducing Service Provider Gateway Applications Describe common Service Provider offerings such as Wholesale voice and IP Centrex, and describe how IP-IP gateway supports these offerings. Understanding Service Provider Offerings Explore the common types of Service Provider offerings to consumers and Enterprise customers. IP-IP Gateway Learn the requirements of deploying IP-IP gateways in a Service Provider environment. TUC Outline 1. Methodology and Tools for Troubleshooting Cisco Unified Communications Systems Introducing Cisco Unified Communications Systems Troubleshooting Cisco Unified Communications Systems Network Infrastructure Cisco Unified CallManager Cisco Unity Voice Clients Troubleshooting Methodology in Cisco Unified Communications Systems Overview Preparing Your Network for Troubleshooting and Recovery Systematic Troubleshooting Methods Define the Problem Gather Facts Consider Possibilities Create Action Plan Implement Action Plan Observe Results Restart the Problem-Solving Process Document Results Gathering Information for Troubleshooting Overview of Cisco Unified CallManager Troubleshooting Cisco Unified CallManager Serviceability Alarms Configuring Trace Dialed Number Analyzer Controlling Services Cisco Unified CallManager Real-Time Monitoring Tool Performance Monitor and Data Logging Alerts Trace and Log Central Trace Output Syslog Viewer Command-Line Interface Sniffer Traces 2. Troubleshoot Cisco Unified CallManager-Related Issues Troubleshooting Common Endpoint Registration Issues Overview of Endpoint Registration Troubleshooting Cisco IP Phone Initialization Troubleshooting Endpoints with Ping Troubleshooting Device Issues Troubleshooting Cisco Unified CallManager Issues Troubleshooting SIP Endpoints Troubleshooting Cisco Unified CallManager Availability Issues Cisco Unified CallManager System Stops Responding Cisco Unified CallManager Administration Does Not Display Slow Web Server Response Troubleshooting Cisco Unified CallManager Security Issues Overview of Securing IP Voice Communication Overview of Troubleshooting Security on Endpoints Troubleshooting Issues with the CAPF Service Troubleshooting Authentication String Errors Troubleshooting LSC Validation Troubleshooting CTL Security Tokens Troubleshooting Dat


	Audience
	Network engineers responsible for implementing Cisco Voice Gateways and Gatekeepers in enterprise or Service Provider environments and for IP telephony troubleshooting Technical professionals pursuing CCVP certification or the Cisco IP Telephony Operations Specialist certification


	Comments
	For all course dates held in Canada, please add 5% GST to the course price. Canadian residents will need to add an additional 7% PST to the course price.