CONFERENCE AGENDA
OPENING SESSION: 9:00 - 9:35 a.m. - Life lessons from 5 unstoppable women
TRACK ONE:
Professional Growth and Development
SESSION 1: 9:50 - 10:40 a.m.
How to communicate like a pro
Discover the vital techniques for ensuring that both your spoken and written communication skills are a powerful, positive reflection of your talents and abilities. You'll learn tips for communicating with professionalism and polish every time you put your thoughts into words.
- Tips for delivering confident, powerful and persuasive presentations-one-on-one or in any
group situation
- How to correctly use assertive language and mannerisms that send a message of power,
confidence and authority
- How to avoid grammar gaffes, punctuation pitfalls, typographical travesties and other written
mistakes that could label you as unprofessional or careless
- Discover the most common communication pitfalls-and how to sidestep them
- How to present your ideas to upper management, clients, co-workers, those you manage
anyone-in a way that gets attention and ensures "buy-in" and support
SESSION 2: 10:55 - 11:45 a.m.
Conflict management skills especially for women Conflict can be a destructive force in your life ??? or the springboard to some of the most productive interchanges and positive problem-solving sessions you can experience if you have the right attitude. Whether facing long-simmering conflicts, down-and-dirty disagreements or off-the-chart emotional outbursts, this session can steer you toward increased harmony, shared enthusiasm for resolution and impressively improved productivity.
- The 6-step approach to win-win conflict resolution
- Expressing yourself without accusation, sarcasm or hostility
- How to make sure you're not asking for the very behavior from others you find hard to handle
- The differences between how men and women communicate
- A 4-step approach to delivering feedback that's specific, nonaccusatory and gets results
- How to handle rejection and still feel good about yourself
SESSION 3: 1:00 - 1:50 p.m.
A brand-new you ??? assertiveness skills that lead to success Is it ever hard to say "No" or turn down a request? Do you sometimes skirt difficult situations? Are you nice- too nice for your own good? Stop holding yourself back! Here's a step-by step program that will transform you into a strong and gutsy woman who trusts her instincts, asks for what she needs, takes calculated risks-and gets what she wants and what her job demands.
- 5 strategies for turning indecisiveness into assertive action
- Eliminating behaviors that label you "weak" and "hesitant"
- When the word is "No"-here's how to say it and mean it
without hurt feelings and misunderstandings
- Get rid of the passive, eradicate the aggressive and thrive
with the assertive approach instead
- Asserting yourself with especially challenging personalities
SESSION 4: 2:05 - 2:55 p.m.
Learning to lead
Wherever you are on the leadership ladder, this thought-provoking session will help you cultivate the characteristics, skills and vision you need to be in charge- and succeed. You'll discover the importance of delegating, facing challenges head-on, planning for the long term and more ??? in an encouraging and supportive environment filled with important discoveries about yourself and your untapped potential.
- What a leader is ??? and isn't
- 5 inevitable leadership challenges and how to overcome them
- How leaders delegate and multiply their impact
- All leaders talk ??? now learn the strategies of those
who communicate
- How to see long-term-and put your vision into a plan
SESSION 5: 3:10 - 4:00 p.m.
How to keep difficult people from ruining your day Women who develop the ability to deal with difficult people enjoy a true advantage in today's workplace. And are there ever plenty of impossible people to practice on. There are bullies, dictators, con artists, know-it-alls-we could go on and on. In this session, you'll discover how to take charge of each trying situation and neutralize the impact difficult personalities have on your life and sanity.
- You can express anger in healthy, constructive ways-this can
actually help resolve the conflict
- Great insight into mending relationships you thought were
permanently damaged
- 6 extremely reliable techniques for keeping your cool no matter
how heated the situation
- How to manage the anxiety that comes with difficult encounters
- 5 fears that keep women from confronting people who rub them the wrong
way
TRACK TWO:
Maximizing Your Personal Strength
SESSION 1: 9:50 - 10:40 a.m.
10 ways to impress your boss
You could save your company millions of dollars, put out huge fires and do the job of five people. But if your boss doesn't notice, it's like it never happened. It's a fact that women who ensure the boss perceives they're doing a good job are more successful in their careers than women who lack this vital skill. In this session, you'll learn the 10 best things you can do-from taking responsibility for your mistakes to presenting solutions rather than problems-to impress your boss and be recognized as the rising star you are.
- 3 ways to get credit for what you do without seeming annoying
- Master the art of going beyond the call of duty
- The one thing that will make you truly indispensable to your boss
- Why bother with the simple things-like being punctual, meeting deadlines and following directions?
- 4 characteristics to hone that every boss respects
- Breaking habits that attract attention-but for the wrong reasons
SESSION 2: 10:55 - 11:45 a.m.
Coping with the conflicting demands of work and home
Work and home-it seems impossible to balance these two often-opposing forces, doesn't it? You want to do your very best at work. But the demands of raising children, caring for elderly parents or managing family issues sometimes threaten to get in the way. Reconciling this tug-of-war is important-in fact, your health, happiness and career may depend on it. In this reassuring session, you'll learn the choice is yours as we examine new and simple solutions for making your life work.
- Getting real about what you can-and cannot-do
- How to restore sanity to the weekend-and feel refreshed
Monday morning
- Defining "balance"??? what it is, what it isn't
- How to get out of the multi-tasking rut
- Our 10 best tips for taking back control of your life
SESSION 3: 1:00 - 1:50 p.m.
Keep your emotions from running the show
In this session, you'll learn how successful women manage to experience the full range of emotions without being taken over by them and how you can put their strategies and techniques to use in your own life.
- How to loosen up and overcome your "fear of foolishness"
- Have you tried this? Unusual-but effective-ways to manage stress and beat the blues
- Exercise your humor muscle! Learn how to use levity to cope with problems
and make yourself feel good
- The 6 Golden Rules for maintaining emotional control
- What to do when you're upset and you know you're going to cry
- How to uncover your anger triggers ??? and how to express anger productively
SESSION 4: 2:05 - 2:55 p.m.
Your work personality and how to make the most of it
Are you a stickler for details? Do you love new challenges? Is mediating conflicts easy for you? In this fascinating session, you'll discover the tremendous personal empowerment that comes from knowing and understanding your personality type. Take a quick, informal and confidential survey to assess how you usually interact with others in everyday situations. Get the results to determine your personality profile. Then sit back as we offer advice and tips for developing your natural abilities to work even better with the people around you.
- Which personality type are you? Take our self-evaluation test
- Understanding the powerful role "personality" plays in
the workplace
- Are you maximizing your unique strengths? Why not?
- How to better understand the personality quirks of others-
before they become roadblocks
- How to identify and minimize the personality traits that make you vulnerable to stress
SESSION 5: 3:10 - 4:00 p.m.
Hidden time-wasters-how to identify
and eliminate them
Did you know the average worker wastes about two hours a day (not counting lunch), according to a recent survey?
Did you realize that surfing the Internet is the number one distraction for today's professionals? Let's face it, the workplace is full of subtle time-wasters that threaten your productivity and aren't going away on their own-which means you need new and better ways to handle them. In
this session, learn surprisingly effective solutions that will make you less harried, more productive-and, ultimately, more successful.
- A surprising time-waster people don't even realize is taking a toll
- The steps you MUST take to minimize interruptions
- One of the best and most underrated ways to manage your time
- Overcome the biggest time thief of all ??? procrastination
- How to control your attitude-the key to successful time management
Fasten your seatbelt and get ready for one of the most uplifting
experiences of your life - led by presenters who are highly acclaimed
speakers and experts - and shared with other professional women
from your area who, like you, have come to transform their lives.
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