The Workshop for Personnel/HR Assistants Training Class

Course ID: 5133

The Workshop for Personnel/HR Assistants Training Seminar

In this seminar you'll learn...

Where to find the best employees for your organization, from job postings to classified ads

What you can and can't ask when interviewing likely job candidates

What to look for in every application and resume you read ... both positive and negative aspects

How to create detailed job descriptions that accurately portray what your organization expects

And much more

The personnel/HR assistant is on the front lines every day in a unique position to control the organization's legal liability in its employment policies and management practices. Here's the training that will help them do their jobs more effectively and avoid costly employee claims and legal problems.


	Agenda
	WORKSHOP AGENDA Day one: 9:00 a.m. - 4:00 p.m. Your role in HR How HR departments have evolved from personnel outcasts to companies' most crucial management partners Why HR sets the tone for your entire organization How to translate your organization's mission into every HR function The ABCs of managing valuable human resources They're looking to you: 3 main roles you must fulfill as an HR professional in today's workplace What you must know about HR and the law Measure your organization against a checklist of legal hot spots How to avoid discrimination-and how to respond to EEOC charges you may face anyway Handling employees' medical issues: When and how to use the FMLA What the law says about an employee's right to privacy, both on and off the job Compliance with federal employment laws may not be enough: What you must understand about state regulations Is pre-employment testing-including random drug screening-worth the risk? Understanding laws that protect older workers, minorities, the handicapped and women-and creating policies that enforce those laws within your organization How to comply with government reporting requirements Administering compensation and benefits Understanding how the difference between exempt and nonexempt employees can affect your organization What the law says about overtime and how to document wages 20 points that will help you determine whether you've hired an employee or an independent contractor How unemployment compensation works and who's eligible to receive it Understanding post-employment compensation such as COBRA and ERISA How to keep up with the constant barrage of options in benefits, insurance and retirement plans How to administer an effective employee assistance program-and how to recognize employees who would benefit from it Honing your employee relations skills Get new hires off on the right foot with effective employee orientations Why the best companies welcome employee ideas-and how to set up and run an effective suggestion plan for your organization 9 proven methods for keeping employees motivated How to set measurable performance standards, then evaluate employees fairly and effectively against them The essential elements that help employees improve their performance When you must discipline: A checklist for managing negative reactions How to handle employee conflict and keep it from spreading to others Why communication skills are crucial in your job-plus tips on how to work with difficult people Keeping good records How to determine what information you need in employees' personnel files and how long you must retain it Keeping records confidential-who can know what and when? Make no mistakes: How to avoid record-keeping errors that could land you in legal hot water Vital steps to take to comply with governmental paperwork requirements, including OSHA and workers' compensation Simplify some of your most important HR tasks with handy personnel forms Day two: 9:00 a.m. - 4:00 p.m. Finding and hiring the best employees Tips for writing winning job ads that attract top-notch applicants The major sources for recruiting employees and the pros and cons of each How to create job application forms that will give you complete-and legal-information Cut through resume hype with these hints for reading between the lines 4 elements you should include to create a complete and effective job description The do's and don'ts of using temporary agencies How to improve your interviewing success by asking the right questions-and how to avoid the wrong ones Conducting background checks: Proven techniques for getting candid information How to evaluate your candidates and, finally, select the right person to fill the job When termination Is your only option Important ways to keep the situation under control when you have grounds for immediate dismissal A questionnaire to use to determine whether you should relieve a difficult employee of his or her responsibilities Step-by-step guidelines for professionally conducting a termination meeting They've been bad; you must be good-important follow-up you must do once you've dismissed a problem worker The most common mistakes managers make when they terminate employees-and how to avoid them How to shield your organization from wrongful discharge suits Your role as policy maker 4 key rules that will help you enforce personnel policy without ending up in court Should you establish written employee discipline and grievance procedures? The pros and cons to consider How to create an employee manual that clearly and effectively communicates your personnel policies Deciding which policies to include in the manual, how much information employees need and how to word policies to avoid legal liability Ensuring and enforcing workplace safety How to understand safety issues and regulations, then interpret them for your organization's employees How to spot the warning signs of a potentially violent workplace situation Emergency! How do you react? Plus, how to avoid actions that typically escalate an already traumatic situation What you should do to help employees after a difficult workplace incident How to recognize the signs of employee burnout-and steps you can take to relieve stress in the workplace Your future in HR The growing role of computers in tracking employee data, claims processing and government reporting functions How to sharpen your business writing skills to create clear and effective reports, memos and letters Proven techniques for managing time and priorities while juggling your multiple HR roles Why it's important to take advantage of your organization's training opportunities to improve your skills and knowledge The benefits of creating networking opportunities with your fellow human resources professionals

Comments

Registration. As soon as we receive your pre-registration, you'll receive a confirmation receipt via email from support@trainup.com.You will receive an Express Admission Ticket in addition to your confirmation order receipt, simply take the express ticket with you to the program and hand it to the registrar. If your ticket doesn't arrive before the seminar, be sure to go anyway. The instructors are expecting you! You may register up until the day before the course date.

Cancellations and substitutions. Cancellations received up to five working days before the conference are refundable, minus a $10 registration service charge. After that, cancellations are subject to the entire conference fee, which you may apply toward a future conference. Please note that if you don't cancel and don't attend, you are still responsible for payment. Substitutions may be made at any time.

The check-in table opens at 8:15 a.m. When you arrive at the hotel, please check the directory for the exact location of the workshop. The registrars will greet you, and collect your Express Admission Ticket, hand you workshop materials and direct you toward your seat. You'll also want to take the opportunity to meet other professionals from your local area. Introduce yourself! You may meet a new friend. Plan to be registered and ready to go by 8:50 a.m.

This class begins at 9:00 a.m. on the dot and wrap up at 4:00 p.m. Lunch is on your own from 11:45 a.m. to 1:00 p.m. Why not invite another participant to dine with you? You can share information, review the morning and make the day even more enjoyable.

Parking. The best efforts are made to find workshop facilities that have all the pluses : Convenient location, great meeting rooms, courteous staff and plenty of free parking. However, some facilities have paid parking only. You may want to check with the facility personnel to determine parking fees-often they can direct you to free parking just around the corner.

Tape recording. These programs-both what you see and what you hear-are fully copyrighted. No audio recording or videotaping, please.

Program agenda:

8:15 a.m. - 9:00 a.m. Register and collect materials

9:00 a.m. - 11:45 a.m. Workshop session

11:45 a.m. - 1:00 p.m. Lunch on your own

1:00 p.m. - 4:00 p.m. Workshop session

Seminar materials

And you won't go home empty-handed. You'll leave this workshop with a Certificate of Attendance;

a soundly researched, unabridged workbook; your Personal Action Plan for implementing what you've

learned; and step-by-step guidelines for sharing the new ideas with your associates back at work.

Need one more reason to choose this seminar? The guarantee.

It's simple. If you're not happy, the instructors are not happy. If you're not absolutely delighted with the value and benefits to be gained from this workshop, tuition is fully refundable or choose to attend another seminar given by this course sponsor.