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Course ID: 5280
| Course Duration: 1 Day
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Course Dates:
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Interviewing Skills Training Class
Course ID: 5280
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Interviewing Skills Training Seminar
In this course, students will learn how to develop effective skills to improve the interview process.
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Agenda |
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Lesson 1: Fundamentals of interviews
Importance of interviewing skills
Identifying types of interviews
Understanding pre-employment testing
Success factors
Identifying success factors
Defining a job
Analyzing and defining the culture
Writing success factors
Using the Success Factor Worksheet
Finalizing success factors
Lesson 2: Planning and preparing
Planning for an interview
Analyzing a candidate's resume
Identifying lead questions
Identifying sample lead questions
Planning an agenda
Customizing an interview
Preparing for an interview
Preparing the office
Ensuring privacy
Identifying personality styles
Lesson 3: Handling and conducting
Handling an interview
Identifying types of candidates
Understanding the importance of silence
Conducting an interview
Opening the interview
Gathering information
Closing the interview
Taking notes
Identifying effective communication techniques
Lesson 4: Evaluating and deciding
Evaluating a candidate
Identifying types of bias
Evaluating a candidate
Making a decision
Ranking a candidate
Lesson 5: Following up
Following up after an interview
Finding the appropriate candidate
Identifying steps to follow up
Understanding self-evaluation
Lesson 6: EEO guidelines
EEO guidelines
Understanding EEO laws
Conducting pre-employment inquiries
Identifying general principles
Identifying key EEO terms
Non-discriminatory interview questions
Identifying appropriate questions
Disqualifying candidates
Lesson 7: Federal laws
Americans with Disabilities Act
Understanding Americans with Disabilities Act
Understanding reasonable accommodation
Identifying key points
Identifying permitted and prohibited questions
Answering questions
Immigration Reform and Control Act
Hiring employees
Understanding the Form I-9
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Interviewing Skills Training Course Dates and Locations
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Course ID: 5280
| Course Duration: 1 Day
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Locations: |
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