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Management & Leadership Skills for New Managers and Supervisors Training Class
Course ID: 13609
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Management & Leadership Skills for New Managers and Supervisors Training Seminar
A 2-day comprehensive seminar providing essential skills critical to every new manager or supervisor. This powerful management and leadership training will make your transition smoother and more successful. In 2 solid days of practical instruction, we'll demonstrate and drive home the essential skills you'll need to step confidently into a leadership role.
You'll gain insights into everything from making a good first impression to motivating people and managing change in the workplace. The pace will be fast and full of variety, with a lot of information exchanged. To make everything you learn more relevant - and to help make it stick - we'll use a combination of proven training methods, including ...
- Trainer-led briefings
- Group exercises and discussion
- Situational practice
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Agenda |
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Seminar Overview:
- DAY 1
- How to avoid "beginner's blunders"
- How to manage the mountain of information coming at you from every direction
- Tips on supervising people who are still your friends, but were your equals
- How to deal with the legacy left by your predecessor, whether you're walking in the shadow of a saint or a tyrant
- Diplomatic ways to gather intelligence about your work group
- How to establish a good working relationship with your own supervisor
- What you can do to minimize surprises How good are your leadership skills?
- "Bureaucracy basher," "expediter," and 6 other hats you'll wear
- Specific ways to strive for and achieve personal excellence as a leader
- What are your own goals? How to clarify your personal "vision and mission"
- Are you a leader or a manager? 4 unique qualities that distinguish one from the other Your role as a "change agent"
- How to ensure your team understands - and accepts - any top-down directive
- Ways to help others be proactive about change - so they feel more ownership and less like "victims" of change
- How to link lofty corporate goals to the people who do the actual work
- DAY 2
- How to hire, train, and develop a top-notch staff
- How to come up with a list of qualities that defines your "ideal" candidate
- The kind of questions to ask in an interview - and answers to look for
- Common delegation traps every new manager must avoid
- Tips on matching the person to the job
- Ways to monitor delegated work without coming across as a meddler Mastering the art of motivation
- Goal-setting tips: how to set targets people believe in and will work toward
- How to use appraisals to reward success, correct subpar performance, and re-energize efforts
- The 5 elements of effective discipline: ways to use corrective measures without destroying the willingness to change
- How to deal with reprimands, warnings, and dismissals How to say what you mean - and mean what you say
- The best ways to project authority without being overbearing
- What are you secretly saying? How to recognize the "red flags" of body language
- Quick tips on becoming a better listener The power of a positive attitude
- How attitude affects team performance - assessing your group's present outlook
- What to do when negativity creeps into your group or into your own thinking
- Where attitudes come from, what feeds them, and how to control their impact
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Management & Leadership Skills for New Managers and Supervisors Training Course Dates and Locations
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Course ID: 13609
| Course Duration: 2 Days
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Locations: |
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