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CMBA (CallManager Basic Administration) Training Class
Course ID: 12010
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CMBA (CallManager Basic Administration) Training Seminar
Our enhanced 3-day course delivers the needed skills to add, move, change,
and troubleshoot IP telephony devices. Students will also learn the skills
required to support IP phone users and identify network and server impact when
administering changes. Students configure the latest Cisco CallManager version
4.0 on a Windows 2000 server platform with Cisco 7960 IP phones, IP soft phones,
and Catalyst?? switches with in-line power.
Why take CMBA from Global Knowledge?
We offer a unique, real-world CMBA lab environment that teaches you how to build
and test a sophisticated IP telephony network that you can use as a template for
a real deployment. We have set ourselves apart from other Cisco training
providers by enhancing our CMBA hands-on labs to include a real dial plan, Class
of Service for calling out to the PSTN, branch offices, and PBXs. No other
training company offers a unique, real-world lab solution like ours.
All of our IP telephony courses provide a simulated PSTN.
Deploy Cisco CallManager 4.1.3
Every pod has internal and external phones
Build and test a real dial plan including:
911
3-digit service codes: 411, 511, ...
7-digit local numbers: 681-1901
10-digit local numbers: 416-681-1901
11-digit long distance numbers: 1-733-802-1901
International numbers: 011441902
And just like in a real network:
The same simulated PSTN is accessible through both PRI and FXO ports
The same simulated PSTN is accessible through all four clusters providing
failover scenarios for bandwidth and connectivity problems
Different area codes are deployed at all sites (two per cluster)
Build and test a real CoS solution that allows:
Internal dialing
911 and service code dialing
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Agenda |
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1. Cisco CallManager Basic Administration Introduction
- Objectives
- Prerequisites
- Information Sources
2. Introduction to CIPT Components
- Cisco AVVID Architecture
- CIPT Design Goals
- Cisco IP Telephony Components
3. Navigation and System Setup
- Cisco CallManager Administration Menus
- Cisco CallManager Serviceability Menus
- Intercluster Communications
- System Setup
- Device Pools
4. Route Plan
- Route Patterns and Wildcards
- Discard Digit Instructions
- Translation Patterns
- Route Plan Report
- Class of Service li>
5. Service
- Conference Bridge
- Music on Hold Server
- Transcoder
- Media Resource Manager (MRM)
6. Feature and User
- Call Pickup
- Call Park
- Cisco IP Phone Services
- Corporate Directory
7. Device
- Phone Button Templates
- Configuring the IP Phones
- Phone Features
- Gateways
- Gatekeeper
- Computer Telephony Integration (CTI)
8. Bulk Administration Tool
- BAT Features
- Phone Templates
- Adding Phones, Gateways, and Users
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Audience |
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PBX administrators, voice technicians, systems engineers, and database
administrators who instal
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CMBA (CallManager Basic Administration) Training Course Dates and Locations
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Course ID: 12010
| Course Duration: 3 Days
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Locations: |
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