A+ Certification Training Class

Lesson 1: Introduction to Microcomputers

A Brief History of Computers
Number Systems
Microcomputer System Components and Their Functions
Software and Firmware
Tools of the Trade

Lesson 2: Safety

Basics of Electricity and Electronics
General Safety Guidelines
Fire Safety
Computer Equipment Disposal

Lesson 3: System Components

Power Supplies
ROM BIOS
Central Processing Units
System Boards
Memory

Lesson 4: Bus Architectures

What is a Bus?
The 8-bit bus
The ISA Bus
The EISA Bus
Micro Channel Architecture Bus
The PCI Bus
Plug and Play
Video Circuitry Buses

Lesson 5: Ports, Connectors, and Cables

Overview of Input/Output Ports
PS/2 Ports
Serial Ports
Parallel Ports
Universal Serial Bus Ports
FireWire Ports

Lesson 6: Expansion Boards

Drive Controllers
Video Cards
Sound Cards
Modem Cards

Lesson 7: Storage Systems

Fixed Disk Drives
Removable Media Disk Drives
Backup Systems

Lesson 8: Peripheral Devices

Primary Input Devices
Primary Output Devices
Other Input/Output Devices

Lesson 9: Portable Computing

Components of Portable Systems
PC Cards
Power Management

Lesson 10: Networking

Network Concepts
Introduction to the OSI Model
Network Connectivity

Lesson 11: Overview of the MS-DOS Operating System

Introduction to MS-DOS
Installing and Networking MS-DOS
Using and Configuring MS-DOS
Troubleshooting MS-DOS

Lesson 12: Introduction to the Windows 9x Family of Products

Introduction to Windows 9x
Installing Windows 9x
Troubleshooting the Setup Process
Configuring the Windows 9x User Environment

Lesson 13: Introduction to Windows 9x Networking

Networking Overview
Installing Network Components
Using Windows 9x in a Peer-to-Peer Environment
Using Windows 9x in a Domain Environment

Lesson 14: Windows 9x Architecture

The Structure of the Windows 9x Operating System
The Windows 9x Registry Memory
The Virtual Machine Manager
Plug and Play

Lesson 15: Supporting Printers

Printing in Windows 9x
Network Printing

Lesson 16: Troubleshooting Windows 9x

Troubleshooting Strategy
Troubleshooting Configuration Problems

Lesson 17: Introduction to the Windows 2000 Family of Products

Overview of Windows 2000
Installing Windows 2000
Server-based Installation

Lesson 18: The Windows 2000 Boot Process

Examining the Windows 2000 Boot Process
Troubleshooting the Boot Process

Lesson 19: Windows 2000 System Administration Basics

System Administration in Windows 2000
The Windows 2000 Registry

Lesson 20: Introduction to Networking with TCP/IP

The Microsoft TCP/IP Protocol Suite
IP Addresses and Address Classes
Network and Host Addresses
Troubleshooting TCP/IP Addressing

Lesson 21: Name Resolution Services

Host Name Resolution Methods
NetBIOS Name Resolution Methods

Lesson 22: Customizing a Windows 2000 Installation

Installing New Hardware
Customizing Windows 2000
Adding and Removing Software and Operating System Updates

Lesson 23: Managing Network Printing

An Overview of Windows 2000 Printing
Administering Printers
Web-based Printing in Windows 2000

Lesson 24: Managing Hard Disks and Partitions

Creating and Managing Partitions on Basic Disks
Dynamic Disks
Disk Defragmentation and Compression
Managing Encryption

Lesson 25: Monitoring and Troubleshooting Windows 2000

Working with Event Viewer
Monitoring Performance
Optimizing Windows 2000 Performance
Protecting Against Disaster