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Course ID: 16312 | Course Duration: 5 Days
Course Dates: 
 
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Microsoft Certified IT Professional: Enterprise Support Technician Boot Camp Training Class

Course ID: 16312 		 
 
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Microsoft Certified IT Professional: Enterprise Support Technician Boot Camp Training Seminar

Become certified on Windows Vista.
This Boot Camp provides the opportunity for IT professionals new to Vista to
obtain Microsoft Certified Technology Specialist (MCTS): Windows Vista,
Configuration certification and Microsoft Certified IT Professional (MCITP):
Enterprise Support Technician certification, two of Microsoft's new generation
of certifications which were introduced to better reflect technology and
job-role skills.
This course incorporates material from the following Official Microsoft
Learning Products (OMLPs):

Course 5105: Deploying Windows Vista Business Desktops
Course 5118: Maintaining and Troubleshooting Windows Vista Computers
Course 5119: Supporting Windows Vista Computers with Desktop Images and
Application Packages
  
     
     
  Course Details  
     
     
  Agenda  
 

1. Installing and Upgrading Windows Vista




  • Identify hardware requirements


  • Perform a clean installation


  • Upgrade to Windows Vista from previous versions of Windows


  • Upgrade from one edition of Windows Vista to another edition


  • Troubleshoot Windows Vista installation issues


  • Install and configure Windows Vista drivers



2. Configuring and Troubleshooting Post-Installation System Settings




  • Troubleshoot post-installation configuration issues


  • Configure and troubleshoot Windows Aero


  • Configure and troubleshoot parental controls


  • Configure Windows Internet Explorer



3. Configuring Windows Security Features




  • Configure and troubleshoot User Account Control


  • Configure Windows Defender


  • Configure Dynamic Security for Internet Explorer 7


  • Configure security settings in Windows Firewall



4. Configuring Network Connectivity




  • Configuring networking by using the Network and Sharing Center


  • Troubleshoot connectivity issues


  • Configure Remote Access



5. Configuring Applications Included with Windows Vista




  • Configure and troubleshoot media applications


  • Configure Windows Mail


  • Configure Windows Meeting Space


  • Configure Windows Calendar


  • Configure Windows Fax and Scan


  • Configure Windows Sidebar



6. Maintaining and Optimizing Systems that Run Windows Vista




  • Troubleshoot performance issues


  • Troubleshoot reliability issues by using built-in diagnostic tools


  • Configure Windows Update


  • Configure Data Protection



7. Configuring and Troubleshooting Mobile Computing




  • Configure Mobile Display Settings


  • Configure Mobile Devices


  • Configure Tablet PC software


  • Configure Power Options



8. Deploying Windows Vista




  • Analyze the business environment and select an appropriate deployment
    method


  • Prepare a system for clean installation or upgrade


  • Deploy Windows Vista from a custom image


  • Perform post-installation tasks


  • Troubleshoot deployment issues



9. Managing Windows Vista Security




  • Configure and troubleshoot security for Windows Internet Explorer 7+


  • Troubleshoot security configuration issues


  • Troubleshoot Windows Firewall issues


  • Troubleshoot Windows Defender issues


  • Apply security patches and updates


  • Configure and troubleshoot access to resources


  • Troubleshoot authentication issues


  • Configure and troubleshoot User Account Control



10. Managing and Maintaining Systems that Run Windows Vista




  • Troubleshoot policy settings


  • Configure and manage the Task Scheduler


  • Configure and troubleshoot Event Forwarding


  • Apply and troubleshoot updates


  • Troubleshoot performance and reliability issues



11. Configuring and Troubleshooting Networking




  • Configure and troubleshoot network protocols


  • Configure and troubleshoot network services at the client level


  • Configure and troubleshoot remote access


  • Troubleshoot connectivity issues


  • Configure and troubleshoot wireless networking


  • Configure network security


  • Troubleshoot access to network resources


  
     
     
  Audience  
  IT professionals who work in an upper MORG or enterprise environment that uses Windows Vista, have experience with previous versions of the Windows operating system, and might have experience with Windows Server operating systems.  
     
  Pre-requisites  
 

  • Experience deploying Windows Vista, managing security, and troubleshooting network-related issues with Windows Vista

  • At least 3-5 years of experience as a tier 2-level or lead desktop support technician


  
     
  Comments  
  For all course dates held in Canada, please add 5% GST to the course price. Canadian residents will need to add an additional 7% PST to the course price.  
     
     
 
On-Site Training Bring this Microsoft Certified IT Professional: Enterprise Support Technician Boot Camp training class in-house at your facility. Request More Information Request More Information On Microsoft Certified IT Professional: Enterprise Support Technician Boot Camp
 
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  Microsoft Certified IT Professional: Enterprise Support Technician Boot Camp Training Course Dates and Locations  
     
  Course ID: 16312 | Course Duration: 5 Days  
     
  Locations:  
     
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12/08/2008 $3,995.00    Cary, NC Register Online For The 12/08/2008 Event Request More Information   Register By Fax For The 12/08/2008 Event
12/15/2008 $3,995.00    Santa Clara, CA Register Online For The 12/15/2008 Event Request More Information   Register By Fax For The 12/15/2008 Event
12/15/2008 $4,234.70    Kanata, ON Register Online For The 12/15/2008 Event Request More Information   Register By Fax For The 12/15/2008 Event
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01/05/2009 $4,234.70    Toronto, ON Register Online For The 01/05/2009 Event Request More Information   Register By Fax For The 01/05/2009 Event
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