RD Performance Measurement and KPI Systems Training Class

Course ID: 21248

RD Performance Measurement and KPI Systems Training Seminar

Workshop Description

This workshop provides a comprehensive view for measuring and improving Research and Development (R&D) performance. The proven methods take into account a broad range of factors that affect the R&D / product development functions, and participants explore, in depth, details related to the most relevant performance indicators and metrics. The primary objective of this workshop is to ensure participants apply R&D performance measurements that are linked to company strategy, and then take actions to improve results.

On day one, we focus on traditional measurement methods and answer the question "How can I determine the right metrics for my organization?" Also as part of day one, we discuss how to implement Key Performance Indicators (KPIs) effectively using a balanced scorecard / dashboard approach. On day two, we explore the specific challenges in today's R&D / product development environments as well as the relationships between R&D performance and the human factors that are essential to improving productivity.

Participants read and discuss case studies, engage in team exercises, and participate in facilitated real-world problem-solving - all of which equip R&D leaders to immediately improve measurements and performance when they return to their offices.

Companies that have benefited from this workshop include Alcatel, Beijing Benz-DaimlerChrysler, BHP, Danfoss, GE, Honeywell, Lear, Osram, Philips, Plantronics, Syngenta, Tyco, and UAES.

Workshop Benefits

This program enables participants to:

Prioritize R&D performance measurement and improvement goals
Balance research & development activities
Balance short- and long-term development objectives
Improve resource utilization
Assess the need for additional R&D performance management tools
Increase R&D workforce engagement
Align roles and responsibilities to achieve implementation goals
Implement a balanced scorecard / dashboard system immediately

Who should attend?

R&D Center GMs
R&D VPs & Directors
Senior Managers in R&D
CTOs
R&D Program Managers
Human Resources professionals responsible for supporting R&D performance
Other key leaders who support the R&D / product development function
Others who can impact R&D performance management

To jumpstart implementation and organizational consensus, at least two people from your organization should attend together. Ideally, this should be a combination of senior managers, practitioners responsible for implementation, and managers accountable for R&D performance.


	Agenda
	Workshop Outline Day 1 - Traditional & Fundamental Measurements and Key Performance Indicators R&D Goals and Objectives Aggregate Objectives Project Objectives Technology Objectives Linking Measurements to Strategic Goals and Objectives Impact on Competitiveness Common R&D Performance Measurement Techniques History of KPIs and Common Metrics Balanced Scorecard Systems Case Study: Balanced Scorecard System Improves Product Development Time to Market R&D Performance Dashboard KPI Dimensions for a Balanced Scorecard Integration with Other Functions The KPI Perspective Dimension for a Balanced Scorecard Financial Measurements Customer Oriented Measurements Internal Business Processes Learning and Growth The KPI Family Dimension Internal Business Benchmarks External Industry Benchmarks Productivity and Efficiency Measurements Quality Measurements Profitability Effectiveness Timeliness and Effective Resource Utilization Innovation and Technology The KPI Category Dimension Direct Measurements Percentage Measurements Simple Ratios Indices Composite Averages Statistics KPI Focus Dimensions Time Horizon Planning Focus Lead vs. Lag Indicators Qualitative vs. Quantitative Internal vs. External View Level and Purpose of Focus Balanced Scorecard and Dashboard Examples Day 2 - Key Performance Indicators and Improvements for Today's Environment Key Performance Indicators and Methods for Product Development Projects Product Development Project Return Maps Case Study: HP's Product Development Project Return Map Aggregate Project Plans Portfolio Management Systems Pipeline Management and Resource Utilization Indicators Project Prioritization Project Management and PM Accountability Balanced Portfolio Four Types of Product and Process Projects Balancing Legacy Support and New Product Development Breakthrough and Radical Innovations R&D Balance Platform Projects Derivative Projects Defining Balance for Your Organization Simple Measures for Achieving R&D Balance Case Study: Resource Allocation Metrics Improve R&D Performance Company Support Systems for R&D R&D Management's Role Executive Management's Role The Role of Human Resources Budget Allocation Resource Management Systems Dashboard Systems Best Indicators of Future Potential Employee Skill and Talent Business Leadership Teamwork Measuring Intangibles Case Study: Teamwork Metrics in R&D Improve the Bottom Line The Human Factor in R&D Metrics for an Engaged Workforce Employee Engagement and Productivity Real-World Improvements Using Key Performance Indicators Distributing R&D Performance Management Responsibilities Getting Cooperation and Buy-In to KPI Objectives A "Complete" Balanced Scorecard

Comments

Workshop fee includes program materials, luncheons, continental breakfast, refreshment breaks, networking reception, and email/phone follow-up with the instructor after the workshop to assist with implementation.

The workshop is strictly limited to 20 people to allow for collaboration across the group and focus on participants' real-world challenges. Please register early to guarantee enrollment.