Course Description
Our 4½ day "Certificate In Essentials of Human Resource Management" seminar provides a sound overview of employment laws and a solid foundation of human resource management principles, strategic thinking, and decision-making in the workplace.
It covers:
- Employment laws
- Complying with legal requirements
- Hiring strategies
- Key training techniques to develop a performance-based evaluation program
- HR decision metrics
- HR strategies
- Compensation program design and planning
Who Should AttendOrganizations (public, profit, non-profit, government) of all sizes and in virtually every industry have profitably invested in this seminar. Anyone currently working in human resources, or anyone wanting to become involved, would benefit by participating in this seminar.
For those new in the field, this seminar provides an extremely valuable foundation and the skills necessary for a successful career in human resources. For those already in the field, this seminar provides an excellent overview, as well as new insights regarding many aspects of human resources.
BenefitsHow can you expect to benefit from this seminar?
- Your on-the-job performance will immediately improve
- You'll gain all the information needed to understand and participate in a variety of human resource functions and activities
- Your confidence in dealing with complex and often perplexing human resource and employee relations law issues will increase!
In short, this seminar provides a strong foundation of human resource essentials to enable HR professionals to get the information and insight they need to achieve the highest level of professional performance.
Faculty A faculty of leading employment law attorneys (from firms such as Littler Mendelson, Taylor English Duma and Paul Hastings) and human resources consultants teach
Included MaterialsBy attending, you receive specially-prepared reference materials that serve as valuable on-the-job desktop reference materials.
Class HoursMonday-Thursday 8:00am-4:00pm; Friday 8:00am-12:00pm.
Continuing Education Credits- HR Certification Institute: 29.75 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification.
- American Payroll Association: 23.5 FPC and CPP recertification hours.
- WorldatWork: CCP, CBP, GRP and WLCP recertification credits.
- Continuing Legal Education credit in the states listed below.
How You Receive Your CertificateThe Certificate in Essentials of Human Resource Management is awarded after a participant attends the full 4½ day seminar. No examinations are given. These handsome certificates are mailed two to four weeks after the end of each program.
Agenda
Block I: LEGAL ASPECTS OF HR MANAGEMENT
(Monday and Tuesday)
Employment Law Overview: Knowledge Every Manager and Supervisor Needs to Have to Reduce the Employer's Legal Risk
Employment Discrimination Law
- Title VII of the 1964 Civil Rights Act (discrimination and retaliation)
- The Age Discrimination in Employment Act
- The Americans with Disabilities Act (including reasonable accommodation and undue hardship)
- The 1991 Civil Rights Act
- The Equal Pay Act
- Executive Order 11246/Affirmative Action
- The Rehabilitation Act
- State discrimination laws
Kinds of Discrimination
- Disparate treatment
- Disparate impact
- Harassment (including sexual harassment)
How Discrimination is Proven
- Direct evidence ("smoking guns")
- Circumstantial evidence
- Statistical/numerical evidence
Specific Laws/Rules Regarding Employment Termination
- "Employment at-will"
- Public policy discharge
- Implied contracts
- Whistle-blower laws
Labor Standards Laws
- Fair Labor Standard Act (wage-hour, overtime, child labor)
- Occupational Safety & Health Act
- Family & Medical Leave Act
Labor Law - The National Labor Relations Act
Miscellaneous
- Worker's Compensation
- COBRA
- ERISA
- WARN
Potential Personal/Individual Liability of the Manager/Supervisor
Safety and Security Issues in Today's Workplace
How to Cope: Complying with the Legal Requirements
Employee Selection: Hiring and Interviewing Employees
- How to avoid costly hiring mistakes
- What to look for
- What not to ask
- Negligent hiring
- Objective vs. subjective criteria
- Workplace diversity issues
- Employee orientation
- Drug testing/medical evaluations
Managing, Training and Supervising Employees
- What is/is not "harassment" on the job
- The importance of good communication
- Negligent retention/supervision
- Job assignments/onerous work/overtime
- Employee safety
- Job accommodation/pregnancy/family-medical leaves
- Employee privacy/electronic monitoring
- Drug and alcohol policies/practice
- Investigating/reporting employee complaints
- The supervisor or manager who keeps notes, a diary, or a notebook about his/her employees
Evaluating/Appraising Employees
- Importance of the evaluation in litigation/employee relations
- The biggest obstacles to honest, accurate evaluations
- How to correct performance/conduct problems
- The self-appraisal as an important management tool
- How to say what you mean on an evaluation
Employee Discharge and Discipline
- A detailed checklist for supervisors and managers to reduce the likelihood of "wrongful
discharge" and/or claims of discrimination
- Unemployment claims
- Requests for a job reference/defamation risks
Block II: Human Resources Management
(Wednesday, Thursday, Friday)
Hiring Strategies for Today's Job Market
Hiring Costs: Contain & Reduce
- Calculate the cost of a hiring error
- Determine your average cost per hire
Applying Time Tested and Effective Job Analysis
- Gain a thorough understanding of the job you are filling
- Define the critical competencies required to perform the job effectively
- Easy-to-use tools and tips for developing or revising job descriptions
Creating Sourcing Strategies
- Understand the Labor Market and it's influence on your long and short term hiring strategies
- Internal sourcing
- External sourcing
- Develop a sourcing plan
- Measure the effectiveness of your plan
Competently Select the Right Candidates
- Plan the interview: types and strategies/interview model
- Create and use an interviewing guide
- Develop questions that measure competencies
- Use probing questions
- Effective listening techniques
- Multi-rater evaluation form
Applied Job Offer Acceptance Strategies
- Sell the candidate
- Create an enticing offer
Create New Hire Excitement
- Tips and strategies
- Onboarding
Compensation
Develop Your Compensation Plan and Overview
- Understand the components of compensation
- Benefit facts
- Communicate with individualized compensation summaries
- Elements of an effective plan
Job Pricing for Today's Market
- Conduct an external market comparison
- Determine internal job worth through job evaluation
- Pros and cons of various job evaluation methods
- Consider compensation trends and projections
Tools and Methods to Maintain Equity
- Conduct compensation self-assessments
- Median compensation analysis, average compensation analysis
- Average compensation analysis
Ensure Lawful Pay Practice Compliance
- Exempt or non-exempt classification
- Equal pay self-audit
- Employee versus independent contractor
- Independent contractor agreements
Proactive Performance Management and Strategies
- Performance management process and timeline
- Performance planning and goal setting
- Eliminate "fuzzy" goals
- Performance Appraisals
Training the Trainers
Develop Targeted, Effective Training
- Analysis-define what is to be learned: organizational/task/individual
- Design-specify how learning will occur
- Development-author and producing results
- Implementation-deliver the instruction
- Evaluation-determine program effectiveness
Apply Adult Learning Styles in the Classroom
- Understand how adults perceive and process new information
- Design programs that address varied learning styles
Enhance Learning and Retention
- Tips and methods for program content retention
- Utilize individual learning plans
- Support ROI
Maximize Room Setup
- Compliment topic delivery
- Engage participation through participant centered learning
Effectively Manage the Classroom
- Presentation tips
- Effective use of questions
- Manage disruptive participants
- Techniques for working with strong emotions
Debate: Why Should HR Continue to Exist?
Seeing HR as a Whole
- Understanding HR from different perspectives
- Mindmapping an Integrated HR
Strategic Thinking and Decision-Making
- Assessing External and Internal Environments
- Making the Vision for HR explicit
- Selecting an HR delivery strategy to achieve the vision
- Aligning HR
- Being invited to strategic decisions
Creating a Culture of Performance
- Applying the 4-Box Change Model
- Planning for change in HR
- Improving HR Performance