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You'll learn ...

  • How performing two easy tasks at the end of each day will save hours (and headaches) the next day
  • How the "80/20" rule will help you identify your most important tasks
  • How to organize your work area for improved efficiency
  • 7 strategies for successful delegation--even if you think there's no one to delegate to
  • And more

Gain practical skills to make you more productive and more valuable than ever before. Learn better ways to get organized, stay motivated, manage projects, work independently and handle the pressure of multiple tasks, deadlines and bosses.

Program hours: 9:00 a.m. - 4:00 p.m.

How to get organized and stay that way

  • 6 tips for developing a plan to get the most out of each day
  • How to productively use the part of your day that most people waste
  • Perform 2 easy tasks at the end of each day and save hours (and headaches) the next day
  • Back to the basics-the unbeatable benefits of the tried-and-true "to-do" list
  • How the "80/20" rule will help you identify your most important tasks
  • How to organize your work area for improved efficiency
  • Dealing with correspondence-shortcuts you and your boss can work out together
  • When less truly is more-how to practice the art of paper purging

Time management solutions that work

  • 3 specific methods for shaving time from routine jobs
  • When taking a well-deserved break can actually save you valuable time
  • 3 steps for streamlining paperwork by using the "handle-it-once" rule
  • Parkinson's Law-reclaim wasted time by applying its universal lessons
  • How to avoid falling into the trap of working more and accomplishing less
  • How to pinpoint time wasters in your workflow system
  • 10 "Golden Rules" of time management
  • How to eliminate the biggest self-generated time waster

Stress management techniques

  • How to recognize and deal with the 5 most common causes of work-related stress
  • How your physical environment contributes to stress-tips for stress-proofing your work space
  • How to schedule for those last-minute crises
  • 3 strategies for avoiding job frustration and burnout
  • Simple, effective relaxation exercises you can use anytime, anywhere
  • Ideas you can share with your boss for reducing stress throughout the department
  • Understanding the root causes of job burnout and how to handle them

Assertiveness skills that help you get the job done

  • 7 assertiveness techniques that will increase your professional effectiveness
  • Identify and eradicate the nonverbal messages that undermine your assertiveness
  • 4 steps for saying "No" when necessary, without being offensive or feeling guilty
  • 10 diplomatic ways to let supervisors and co-workers know you can't take on any more
  • Time-tested strategies for negotiating what you want
  • How to gracefully let your boss know when you've been given conflicting priorities
  • How preparing a script ahead of time can help you be more assertive
  • Personal power-where it comes from and how to use it

Managing multiple projects and priorities

  • How to set a deadline-the key to effective project management
  • Why "going public" with a deadline will help you make it
  • 3 steps for putting an end to missed deadlines
  • A formula for ranking your priorities by importance and urgency
  • The "divide-and-conquer" approach: How to cut unwieldy projects down to size
  • 10 tips from professional project managers that you can use to plan, implement and complete your projects
  • How to set the B.E.S.T. goals to focus your time and energy
  • Why people who write it down are more successful than people who don't

How to handle the interruptions that sabotage your productivity

  • One sure-fire way to discourage drop-in visitors
  • How to avoid constant interruptions (even from the boss) and secure more time for completing tasks
  • How to concentrate on one thing at a time and get it done
  • How a few minutes in the morning can save many interruptions throughout the day
  • Implementing the "quiet hour" to guarantee blocks of uninterrupted time
  • Steps for avoiding telephone interruptions
  • 6 recommendations for dealing tactfully with people who slow you down
  • The signals that politely but firmly let a co-worker know you don't have time to chat
  • R.E.A.C.T.-5 steps for managing demands when saying "No" isn't an option

Tips for working with multiple bosses

  • Communication is the key-establishing channels among multiple supervisors so they'll know the demands on your time
  • How agreeing to the priorities and procedures ahead of time can avoid conflict later
  • Time-saving tips for handling messages, mail, telephone calls and visitors for several bosses

Working together: The manager/assistant team

  • How to make yourself an indispensable part of the management team
  • How to play the valuable role of liaison between the manager and other team members
  • How to eliminate the gray areas of responsibility and authority in your position
  • Concrete ideas for smoothing and improving your partnership with your boss
  • How to bring sensitive problems and issues to your boss's attention
  • 9 important keys to maintaining an excellent working relationship with your boss
  • Damming the paper flow to give your boss more uninterrupted time

Delegation-the way to multiply your effectiveness

  • 7 strategies for successful delegation-even if you think there's no one to delegate to
  • How to avoid the "I'd-better-do-it-myself" hang-up and save time by delegating
  • How to enlist your co-workers' help on a project by finding a common goal
  • How to avoid the most common delegation drawbacks
  • How to delegate the right jobs to the right people
  • Surprising ways your boss can help you accomplish more

Registrations for classes must originate from either the United States or Canada.

Cancellations and substitutions:Cancellations received up to five working days before the seminar is refundable, minus a ($10 for one-day event and $25 for two-day event) registration service charge. After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time.

Continuing Education Credit: Continuing Education Credits are based on program length and completion in accordance with the National Task Force for Continuing Education guidelines. Please contact your professional licensing board or organization to verify specific requirements.


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MI Troy11/27/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043846
MI Flint11/29/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043847
NY Albany11/30/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043850
WI Appleton11/30/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043851
VA Richmond12/1/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043853
IA Des Moines12/14/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043855
MS Jackson12/15/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043858
CA Ontario12/18/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043860
CA Long Beach12/19/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043862
CA Fresno12/20/2017 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043864
TN Nashville1/16/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043866
IN Ft. Wayne1/17/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043868
IN Lafayette1/18/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043870
IL Oak Brook1/19/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043872
IN South Bend2/21/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043874
IN Indianapolis2/22/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043876
NC Charlotte2/22/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043878
NC Greensboro2/23/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043882
IL Oak Brook2/23/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043880
CO Denver2/26/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043884
CO Golden2/27/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043886
CO Ft. Collins2/28/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043845
CA Sacramento3/12/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043848
FL Orlando3/12/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043849
FL Jacksonville3/13/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043854
AZ Tempe3/13/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043852
AZ Tucson3/14/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043856
GA Augusta3/14/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043857
GA Atlanta3/15/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043859
WV Charleston3/16/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day105.932043861
AR Little Rock3/19/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043863
TX Dallas3/20/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043865
CO Denver3/26/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043867
NJ Saddle Brook3/26/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043869
NJ Edison3/27/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043871
DE Wilmington3/28/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043873
MD Annapolis3/29/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043875
GA Atlanta4/5/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043877
FL Orlando4/6/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043879
AZ Phoenix4/9/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043881
CA San Luis Obispo4/10/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043883
CA Sacramento4/11/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043885
TX Dallas4/11/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day99.002043887
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