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Interactive Instructor-Based Outlook 2000 Essentials Video Training Course on DVD-ROM. Computer Based Training (CBT) and Video Based Training (VBT) have emerged as the premier training tools in recent years. KeyStone Self-Paced CBT/VBT courses are known for their high quality in-depth content. Compared to traditional training methods, KeyStone courses cost less and users can learn faster while taking advantage of some of the best trainers in the industry. They are easy to use, comfortable to follow, perfect for training at the office, on the road, or at home.

Levels included: • Beginner • Intermediate • Advanced

Course Outline: Getting Started Using Outlook for the First Time: Setting Up A Profile Where Outlook Stores Information: Personal Folders vs. Exchange Server The Welcome Dialog & the Office Assistant Getting Comfortable Working with Outlook Working with the Outlook Bar Using Outlook to View Drive Letters & Folders on your Computer How to Create an Outlook Bar Shortcut for a Folder or a File Browsing Web Sites & Using The Favorites How to Get Help if you Need It How to Change Your Outlook Profile The Outlook Today View Sending & Receiving Messages The Outlook Messaging Window Pane Features How to Read & Reply to a Message Sorting Messages Forwarding a Message Organizing your Messages Into Folders How to Print a Message & Printing Options Working with Address Books How to Compose & Send New Messages How to Delete Messages Using the Office 2000 Clipboard The Outlook Calendar Working Within a Separate Calendar Window Displaying your Schedule with Daily Monthly Views How to Create an Appointment or Event How to Edit an Appointment or Event & Set Reminders Copying Event Scheduling Multi-day Events Creating Recurring Appointments & Events Turning an Email Message into an Appointment Customizing the Calendar Customizing the Calendar Menu & Tool Bars Printing a Calendar & Setting Print Options Save a Calendar as a Web Page Setting Meetings & Calendar Options Working with Contacts Modifying & Creating Contacts Categorizing Contacts Deleting a Contact Sending Contact Information via Email & Printing Contact Information Manually Recording Activity Information in a Journal Linking Having Outlook Dial the Phone to Call a Contact Dragging & Dropping Using Contacts with other Office 2000 Programs Customizing the Contacts Menu Bar & Task Bar Intermediate Enhanced Messaging Techniques Customizing Outlook Today How to Use Formatting In Your Messages How to Use Microsoft Word as Your E-mail Editor Working with WordMail Templates (Themes) & Custom Signatures How to Re-send Messages Recalling a Message Working with Distribution Lists Creating a Personal Address Book How to Include File Attachments with Your Messages How to Search for Messages & Other Items using the Find & the Advanced Find Features Working with the Task List Creating & Updating One-Time Tasks How to Assign Tasks to Others Accepting & Declining Tasks & Keeping Track of the Progress of Tasks Assign Delegate Access for Sharing Tasks Creating & Updating Recurring Tasks Changing Task Views Organizing Tasks Through Categories Creating Tasks form e-mail Messages & Calendar Appointments How to Create a New Appt from a Task Customizing the Menu bar & Task bar Outlook Notes Creating Customizing Notes Using the Outlook Journal How to Set Custom Options & Recording Tasks for any Office File Creating/Editing & Deleting Journal Entries Faxing with Outlook Installing Microsoft Fax Adding & Configuring the Fax Service to you Outlook Profile How to Send & Customize Faxes Receiving a Fax Working with Newsgroups in Outlook Setting Up Newsreader Features Sending & Receiving Newsgroup Postings Customizing Outlook Setting General Preferences prefs Customizing the Menu Bar & the Task Bar Configuring Time Zone Settings Advanced Advanced Information Services Using Multiple Personal Folder Files (.pst files) Working Offline with an Offline Storage File (.ost File) How to Create a Quick Synchronization Group Advanced Messaging Features Using Dial-up Networking & the Remote Mail Feature Using Stationery to Create HTML Messages Setting Up & Using Email Signatures Adding a Vcard to a Message Using Public Folders Offline Using the Undelete Features for Exchange Server 5.5 Mailboxes The Rules Wizard Granting Folder Permission to Others Assigning Delegates to your Inbox & Other Folders Handling Junk Email Effectively How to Create & Work with Office 2000 Documents Mail Merge with Word Advanced Messaging Options Creating How to Flag Specific Messages for Follow-up Conducting a Vote with Messages Delivery Date & Other Individual Message Options Archive Mail Messages Importing & Exporting Data Between Outlook & Other Email Programs Group Collaboration Features Public Folders Net Folders How to Use the iCalendar Feature Import & Export Data Between Outlook & Other Office Programs
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Microsoft Outlook 2000 Beginner/Intermediate/Advanced - Instructor-based Video Training Online course
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