Course Description
This is a 5-day course that provides in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting.
Upon successful completion of this course, students will be able to:
Describe CUCM signaling to phones, gateways, and media resources
Configure inbound and outbound call routing in a multisite environment with overlapping DNs
Configure intersite dialing with PSTN backup using Local Route Groups
Use class of control to control inbound call flow and permit blocking of inbound calls
Implement Survivable Remote Site Telephony for both SCCP and SIP devices
Implement intersite and intercluster Call Admission Control and intersite Automated Alternate Routing
Implement DSP hardware media resources
Implement Tail-End Hopoff
Configure Extension Mobility, Unified Mobility, and Device Mobility
Use CUCM Tools such as the Real Time Monitoring Tool to monitor and perform basic troubleshooting
Deploy new CUCM 9.0 features such as Native Call Queuing, Intercluster CAC and Deterministic Codec Selection
Generate and Read Trace Files for SCCP, SIP, and H.323 Call Setup and Resource Allocation
This course is intended for experienced Unified Communications Engineers, and anyone who has attended ACUCM+AUC and needs more training on advanced features and troubleshooting. Students should have the following prerequisite skills: CCNA Voice or equivalent knowledge; ACUCM+AUC and additionalfield experience.
Agenda
Unified Communications Review
- Review of Unified Communications Architecture
New/Changed Features in CUCM 8.5/8.6
New/Changed Features in CUCM 9.0
Dial Plan Architecture
- Signaling
Outbound Call Routing in a Multisite Environment
Inbound Call Routing in a Multisite Environment
Implementing Survivable Remote Site Telephony
Implementing Cisco Unified SCCP SRST
Implementing SIP SRST
Implementing Communications Manager Express in SRST Mode
Intersite and Intercluster Calling Architecture and Features
- Locations-Based Call Admission Control
Configuring Media Resources on a Router and in CUCM
Native Call Queuing in CUCM
Intercluster Communications
Mobility
- User Accounts and LDAP Integration
Extensions Mobility
Unified Mobility
Device Mobility
Tools and Troubleshooting
- BAT Tips and Tricks
Planning for Firmware Upgrades
Reading RTMT Trace Files
Reading GW debugs and Relating to RTMT Trace Files
Comments
Virtual Cisco® Advanced Administration for Unified Communications Manager and Features 9.0 (AAUCMF) Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet.
The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.
There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.
This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students.
You will hear and see your instructor as they teach the course and answer your questions via voice or text.
Choose the online live virtual training option and you can access the recorded version even after the class has finished.
The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.
Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.