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This course gives new managers essential performance-management skills. They identify methods of developing talent, harnessing the engagement of team members, training and coaching individual team members through performance-management strategies.

Upon successful completion of this course, students will be able to: - Plan ways of effectively harnessing engagement with the individuals on your team. You will identify methods of becoming a manager of choice within your workplace by establishing your reputation as a manager who invests time, energy, and effort in the team members and in committing to performance-management strategies on the job. - Plan strategies for aligning the performance management goals for the individuals on your team with the established needs of your business. You will work with your team members to optimize their behavior in order to yield better results for the company, collaborate with team members to establish performance goals, ensure those goals are in alignment with business needs, discuss performance appraisals with your team members, and deliver coaching and feedback as necessary. - Learn strategies for creating performance and development plans for individuals. You will create creative, instructive development plans for team members seeking career growth and strategic development plans to help team members who are seriously struggling to meet their job requirements.

This course is intended for a wide range of first-time managers.

Becoming the Manager of Choice
  • Develop Talent
  • Harness Engagement
  • Onboard New Team Members
Using Performance Management Skills to Improve Performance
  • Identify Individual Performance Goals
  • Discuss a Performance Appraisal
  • Use Effective Interviewing Skills
  • Provide Appropriate Feedback and Coaching
Creating Performance and Development Plans
  • Initiate the Performance Plan
  • Create an Improvement Plan for Performance Problems
  • Create a Development Plan for Career Growth


Virtual Performance Management Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet. The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.

There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.

This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students. You will hear and see your instructor as they teach the course and answer your questions via voice or text. Choose the online live virtual training option and you can access the recorded version even after the class has finished.

The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.

Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.

Find a class and register in three easy steps:
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  • 3. Select Class Type:
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    • C Classroom
    • V Virtual Live
    • Cv In-Class Virtual
    • O Online
Virtual Live12/1/2017 8:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>1 day395.001885139
PA Wayne12/1/2017 8:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>1 day395.002017952
Virtual Live1/24/2018 8:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>1 day395.001885145
NV Las Vegas1/24/2018 8:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>1 day395.002018072
VA Richmond3/2/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day395.001881822
Virtual Live3/28/2018 8:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>1 day395.001885140
GA Atlanta3/28/2018 8:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>1 day395.002017824
Virtual Live5/24/2018 8:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>1 day395.001885144
CA San Diego5/24/2018 8:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>1 day395.002018053
VA Richmond6/1/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>1 day395.001881821
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