Course Description
If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA A+® course is the first step in your preparation. The course will build on your existing user-level knowledge and
COURSE OBJECTIVES:In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
You will:
Identify the hardware components of personal computers and mobile digital devices.
Identify the basic components and functions of operating systems.
Identify networking and security fundamentals.
Identify the operational procedures that should be followed by professional PC technicians.
Install, configure, and troubleshoot display devices.
Install and configure peripheral components.
Manage system components.
Manage data storage.
Install and configure Microsoft Windows.
Optimize and maintain Microsoft Windows.
Work with other operating systems.
Identify the hardware and software requirements for client environment configurations.
Identify network technologies.
Install and configure networking capabilities.
Support mobile digital devices.
Support printers and multifunction devices.
Identify security threats, vulnerabilities, and controls.
Implement security controls.
Troubleshoot system-wide issues.
Agenda
Lesson 1: Personal Computer Components
- Personal Computer Components
- System Unit Components
- Storage Devices
- Personal Computer Connection Methods
Lesson 2: Operating System Fundamentals
- Personal Computer Operating Systems
- Windows User Interface Components
- Windows File System Management
- Windows System Management Tools
Lesson 3: PC Technician Professional Best Practices
- Tools of the Trade
- Electrical Safety
- Environmental Safety and Materials Handling
- Perform Preventative Maintenance
- Diagnostics and Troubleshooting
- Professionalism and Communication
Lesson 4: Installing and Configuring Peripheral Components
- Install and Configure Display Devices
- Install and Configure Input Devices
- Install and Configure Adapter Cards
- Install and Configure Multimedia Devices
Lesson 5: Installing and Configuring System Components
- Install and Configure Storage Devices
- Select and Install Power Supplies
- Select and Install Memory
- Select, Install, and Configure CPUs and Cooling System Units
- Install and Configure System Boards
Lesson 6: Maintaining and Troubleshooting Peripheral Components
- Troubleshoot Display Devices
- Maintain and Troubleshoot Input Devices
- Troubleshoot Adapter Cards
- Troubleshoot Multimedia Devices
Lesson 7: Troubleshooting System Components
- Troubleshoot Storage Devices
- Troubleshoot Power Supplies
- Troubleshoot Memory
- Troubleshoot CPUs and Cooling Systems
- Troubleshoot System Boards
Lesson 8: Installing and Configuring Operating Systems
- Install Microsoft Windows
- Upgrade Windows
- Add Devices to Windows
- Optimize Windows
Lesson 9: Maintaining and Troubleshooting Microsoft Windows
- Operating System Utilities
- Back Up Microsoft Windows
- Troubleshoot Microsoft Windows
- Recover Microsoft Windows
Lesson 10: Network Technologies
- Network Concepts
- Network Communications
- Network Connectivity
- Internet Technologies
Lesson 11: Installing and Managing Network Connections
- Create Network Connections
- Install and Configure Web Browsers
- Maintain and Troubleshoot Network Connections
Lesson 12: Supporting Laptops and Portable Computing Devices
- Laptop and Portable Computing Device Components
- Install and Configure Laptops and Portable Computing Devices
- Maintain and Troubleshoot Laptops and Portable Computing Devices
Lesson 13: Supporting Printers
- Printer Technologies
- Printer Components
- Printer Processes
- Install and Configure Printers
- Maintain and Troubleshoot Printers
Lesson 14: Personal Computer Security Concepts
- Security Fundamentals
- Security Protection Measures
- Data and Physical Security
- Wireless Security
- Social Engineering
Lesson 15: Supporting Personal Computer Security
- Install and Configure Security Measures
- Maintain and Troubleshoot Security Measures
Audience
The target student is anyone with basic computer user skills who is interested
in obtaining a job as an IT professional or PC technician. In addition, this
course will help prepare students to achieve a CompTIA A+ Certification.
Comments
Virtual CompTIA A+ Certification (2009 Objectives) Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet.
The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.
There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.
This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students.
You will hear and see your instructor as they teach the course and answer your questions via voice or text.
Choose the online live virtual training option and you can access the recorded version even after the class has finished.
The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.
Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.