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NOTE: This course provides less than 1 hour of continuing education credit and will not be accepted in states that require CE courses to provide a minimum of 1 hour of continuing education in a single learning session (e.g., Florida). For information on current CE requirements in your state, consult your state's licensure board for nurses.


This activity was developed for nurses and other healthcare workers who need to understand and improve cultural awareness skills in the healthcare environment.

No commercial support was provided for the development of this activity.

STATEMENT OF NEEDTo improve the delivery of culturally competent care, the federal government has established Culturally and Linguistically Appropriate Services (CLAS) standards. This program provides nurses and other healthcare professionals with valuable information and guidance about the CLAS standards and how they relate to similar standards of the Joint Commission.

To complete this activity and obtain CE credit, you must do the following:

  • Read this Course Introduction/Disclosures section in its entirety.
  • Read the course material.
  • Complete the Post Test with a score of 80% or more.
  • Submit the online activity evaluation form.

    Medcom/Trainex is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation*

    Medcom/Trainex is accredited as a provider of continuing nursing education by the California Board of Registered Nursing (provider number CEP 9888), and the Florida Board of Nursing (provider number 50-1285).

    *Accreditation refers to recognition of educational activities only and does not imply Commission on Accreditation approval or endorsement of any product.

    CREDIT DESIGNATIONMedcom, Inc. designates this educational activity for 0.5 contact hour of continuing nursing education credit.

    This course examines the standards that the federal government has set up to require culturally and linguistically appropriate care, called the CLAS standards. It also shows how the CLAS standards relate to similar standards of the Joint Commission. The material is organized around the following categories:

  • Introduction
  • Cultural Awareness in Healthcare: An Action Plan
  • The CLAS Standards
  • The Action Plan
  • Conclusion

    LEARNING OBJECTIVESAfter completing this course, the learner should be able to:

  • Explain the importance of providing culturally and linguistically appropriate care.
  • Describe the CLAS standards put forth by the U.S. Department of Health and Human Services.
  • Describe the three categories within the CLAS standards: Governance, Leadership and Workforce; Communication and Language Assistance; and Engagement, Continuous Improvement and Accountability.
  • Explain how to establish and implement an action plan that recognizes and enforces the CLAS standards.

    This educational activity was developed, written, and produced by Medcom, Inc., G. Rand Rodriguez, editor. Anna Marie Hefner, RN, MSN, CPNP served as subject matter expert in review of the content, and performed a content validation review. Marguerite Voorhees RN, MN, CNS, CPHQ, CPHRM, served as nurse planner.

    In accordance with ANCC Standards, parallel documents from other accrediting bodies, and Medcom, Inc. policy, the learner is hereby informed that the planners and staff of Medcom, Inc., and the content validation reviewer(s) involved with this activity have reported no relevant financial relationships with commercial interests. Furthermore, there is no discussion in this activity about the use of products for non FDA-approved indications.

    UNAPPROVED USE DISCLOSUREMedcom, Inc. requires authors and content validation reviewers to disclose to the learner when products or procedures being discussed are off-label, unlabeled, experimental, and/or investigational (not FDA approved); and any limitations on the information that is presented, such as data that are preliminary or that represent ongoing research, interim analyses, and/or unsupported opinion. Authors of this activity may present information about pharmaceutical agents that is outside of U.S. Food and Drug Administration approved labeling. This information is intended solely for continuing medical education and is not intended to promote off-label use of these medications. If you have questions, contact the medical affairs department of the manufacturer for the most recent prescribing information.

    As in all educational activities, we encourage the practitioners to use their own judgment in treating and addressing the needs of each individual patient, taking into account the patient's unique clinical situation. Medcom disclaims any liability and/or loss resulting from the information contained in this activity. The learner specifically agrees to indemnify and hold Medcom, the creators, producers, and distributors of this activity harmless against any and all claims or liabilities arising out of the use of any information provided in this activity by the learner, or by anyone directly or indirectly obtaining such information through the learner.

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    Cultural Awareness in Healthcare: An Action Plan Online course
    • Course ID:
      244893
    • Duration:
      n/a
    • Price:
      $50