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This activity was developed for nurses and other healthcare workers who need strategies to prevent violence from occurring in the healthcare environment.


Commercial Support AcknowledgmentNo commercial support was provided for the development of this activity.

Statement of NeedReports show that violent crime in hospitals increased by 200% from 2004 to 2009, with 2011 having the second highest reported rate of criminal events in hospitals since 1995. Studies have shown that up to 80% of hospital staff have been physically assaulted at least once during their careers. Nurses and other healthcare workers need to know how to identify potential sources of violence and conditions that can predispose to violence to reduce the risk of assault, and empower the learner to be prepared.

Method of ParticipationTo complete this activity and obtain CE credit, you must do the following:

  • Read this Course Introduction / Disclosures section in its entirety.
  • Read the course material.
  • Complete the Post Test with a passing score of 80% or more.
  • Submit the online Activity Evaluation form.

    AccreditationMedcom/Trainex is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation*

    Medcom/Trainex is accredited as a provider of continuing nursing education by the California Board of Registered Nursing (provider number CEP 9888), and the Florida Board of Nursing (provider number 50-1285).

    *Accreditation refers to recognition of educational activities only and does not imply Commission on Accreditation approval or endorsement of any product.

    Credit DesignationMedcom, Inc. designates this educational activity for 1 contact hour of continuing nursing education credit.

    OverviewThe purpose of this course is to provide nurses and others with an understanding of the real risks of violence in healthcare settings, to present information to help workers be prepared for the possibility of violent events and behavior, and provide strategies for dealing with violence properly when it occurs. The material is organized around the following categories:

  • Introduction
  • Risk Factors
  • Prevention Strategies
  • Emergency Department Scenario
  • Geriatric Unit Scenario
  • After Violence Occurs
  • Conclusion

    Learning ObjectivesAfter completing this course, the learner should be able to:

  • State the frequency of violent events in healthcare settings.
  • Define workplace violence and describe its consequences.
  • LIst the three primary sources of workplace violence.
  • Describe the major risk factors for violence in the healthcare setting, including occupational, environmental, and interpersonal.
  • Implement key strategies to prevent the occurrence of violence in the healthcare setting.
  • Identify departments and situations where violence tends to occur most.
  • Explain and utilize the "four R's" of dealing with violence.
  • Identify the signals associated with impending violence and escalating agitation.
  • Describe proper reactions when presented with a violent situation.
  • Describe actions and responses that must be avoided at all costs that can escalate a situation and provoke the person into a violent reaction.
  • Describe steps to take after a violent incident has occurred.

    This educational activity was wholly developed, written, and produced by Medcom, Inc., G. Rand Rodriguez, editor. Molly Groban, MS, MAEd, RN, CEN, CCRN, LNC, MICN, Dr. Marilyn Lanza, DNSc, ARNP, CS, FAAN, Donna L. Mason, RN, MS, CEN, FAEN, and AnneMarie Papa, DNP, RN, CEN, NE-BC, FAEN served as subject matter experts in review of the content, and performed content validation reviews. Marguerite Voorhees, RN, MN, CNS, CPHQ, CPHRM, served as nurse planner.

    In accordance with ANCC Standards, parallel documents from other accrediting bodies, and Medcom, Inc. policy, the learner is hereby informed that the planners and staff of Medcom, Inc., and the content validation reviewer(s) involved with this activity have reported no relevant financial relationships with commercial interests. Furthermore, there is no discussion in this activity about the use of products for non FDA-approved indications.

    Unnapproved Use DisclosureMedcom, Inc. requires authors and content validation reviewers to disclose to the learner when products or procedures being discussed are off-label, unlabeled, experimental, and/or investigational (not FDA approved); and any limitations on the information that is presented, such as data that are preliminary or that represent ongoing research, interim analyses, and/or unsupported opinion. Authors of this activity may present information about pharmaceutical agents that is outside of U.S. Food and Drug Administration approved labeling. This information is intended solely for continuing medical education and is not intended to promote off-label use of these medications. If you have questions, contact the medical affairs department of the manufacturer for the most recent prescribing information.

    As in all educational activities, we encourage the practitioners to use their own judgment in treating and addressing the needs of each individual patient, taking into account the patient's unique clinical situation. Medcom disclaims any liability and/or loss resulting from the information contained in this activity. The learner specifically agrees to indemnify and hold Medcom, the creators, producers, and distributors of this activity harmless against any and all claims or liabilities arising out of the use of any information provided in this activity by the learner, or by anyone directly or indirectly obtaining such information through the learner.

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    Violence in Healthcare Online course
    • Course ID:
      245071
    • Duration:
      n/a
    • Price:
      $50