Course Description
This intensive instructor-led course
provides students with the knowledge and experience to implement Office 365 in
a large corporate environment using the FastTrack three-phase delivery process
of Pilot, Deploy, and Enhance. The course consists of two distinct parts:
·
Lecture/Lab. Part One is the training
phase of the course and consists of six modules. Each module has an associated
paper-based lab that is based on an actual, real-world Office 365 deployment
involving a medium-sized enterprise organization. The aim of the scenario is to
confirm that students have learned the concepts from the modules.
·
Case Study. Part Two is the testing
phase and consists of a different scenario based on another real-world
deployment, this time involving a large enterprise deployment. During the
case study, students will work in groups to create a design solution for the
organization that is based on the information provided in the scenario and
gained from interviewing the instructor, who will role-play the part of the
customer. Each group will then present its design to the remainder of the
class.
At Course Completion
After completing this course, students will
be able to:
·
Describe the Office 365 FastTrack
deployment methodology
·
Identify the benefits of the FastTrack
approach compared to the current deployment process.
·
Plan the Pilot phase of the FastTrack
deployment process.
·
Plan the Deploy phase to ensure this phase
commences correctly.
·
Plan the optional sections of the Enhance
phase, depending on the customer’s requirements.
Prerequisites
Before attending this course, students must
have:
·
At least one year of experience with Office
365 and at least two years of in-role experience as a consultant.
·
Knowledge of the individual components of
Office 365, such as Microsoft Exchange, Microsoft SharePoint, Microsoft Lync,
and Office 365 ProPlus.
·
Experience with the Office 365 platform and
its administrative console.
·
Experience with Active Directory, Windows
Azure Active Directory, Directory Synchronization (DirSync) and single sign-on
(SSO) with Active Directory Federation Services (ADFS) 2.0.
·
Successful deployment experience of Office
365 in a customer-facing engagement.
·
Knowledge of the principles of IT project
design.
·
Ability to present and peer-review a
project design.
Course Outline
Module 1: The Office 365 Deployment
Challenge
This module reviews the features of Office
365 and identifies recent improvements to the service. You then identify the
Office 365 Deployment Challenge and list the benefits of the FastTrack approach
compared to the traditional Plan-Prepare-Migrate deployment process.
Lessons
·
Reviewing Office 365
·
Introducing the FastTrack Deployment
Methodology
·
Getting to the Pilot
Lab: Introducing the FastTrack Deployment
Methodology
·
Question the TAM
·
Identify the Features and Benefits of
Office 365 for the Customer
·
List Possible Deployment Blockers
·
Is the SFA Scenario suitable for the
FastTrack Approach?
·
Explain the FastTrack Deployment
Methodology to the Customer
·
Confirm that SFA can move to the Pilot
Phase
After completing this module, students will
be able to:
·
Describe the components of the Office 365
service
·
Identify the differences between the old
and the new deployment processes
·
List the initial requirements that need to
be met prior to starting the pilot phase
Module 2: Planning the Pilot Phase
In this module you learn how to plan the
Pilot phase of the FastTrack Deployment process for Office 365. Because the aim
of the FastTrack approach is to minimize up-front planning, there is relatively
little planning and pre-Pilot scoping to carry out.
The content for this phase will use
material from the Software Assurance Planning Services (SAPS) Office 365
FastTrack Pilot, which is a three-day engagement delivered over a three-week
timescale. Although your engagement may not fall under the SAPS umbrella, there
are plenty of useful resources and guidance to help shape your approach to this
Pilot phase.
Lessons
·
Overview of the Pilot Phase
·
Identifying Environmental and Software
Prerequisites
·
Planning for Pilot Users
·
Planning for Pilot Users
·
Planning for Team Collaboration
Lab: Planning the Pilot Phase
·
Initial Pilot Requirements
·
Confirming Browser, Operating System and Office
Versions
·
Select Pre-Pilot users
·
Select Pilot users
·
Plan Mail Connectivity and Social Network
Integration
·
SharePoint Planning
·
Pilot Design
After completing this module, students will
be able to:
·
Provide an overview of the process and
planning factors within the Pilot Phase
·
Ensure that the customer environment meets
the prerequisites for the Pilot
·
Identify the factors that are important
when selecting users to be part of the Pilot
·
Plan to connect Office 365 to pilot users’
existing email
·
Plan to provide team collaboration sites in
SharePoint Online
Module 3: Planning the Deploy Phase – Part
1
In this module, you transition from the
Pilot Phase to the Deploy Phase and start creating the design for bringing
users into Office 365 permanently. You plan out this migration and identify the
design factors that indicate which approach you should take to bring your
customer’s organization onto the cloud platform. This module covers the first
parts of the Deploy Phase, such as domain and user identity mapping, which form
the basis for the additional planning in the next module.
Lessons
·
Overview of the Deploy Phase
·
Planning Service Selection
·
Planning Networking and Domains
·
Planning User Management
Lab: Planning the Deploy Phase (Part 1)
·
Service Selection
·
Networking and Domain Planning
·
Identity Management Planning
·
Password Synchronization
·
Active Directory Issues
·
Troubleshooting DirSync (Optional)
After completing this module, students will
be able to:
·
Explain the process and planning factors
within the Deploy Phase
·
Identify the planning decisions that need
to select the correct mix of Office 365 services for the customer
·
Plan domains for Office 365
·
Plan how user accounts and identities will
be managed
Module 4: Planning the Deploy Phase – Part
2
This module covers the second part of
Deploy phase, during which you examine the key issues of migrating email
accounts to Exchange Online, setting up SharePoint Online and providing the
functionality and control that this service requires, introducing Lync Online
to the organization, and deploying Office 365 ProPlus so that users can take
advantage of the improvements in this new release.
After this phase is complete, you can then
move on to the Enhance Phase to plan the more advanced configurations of Office
365.
Lessons
·
Planning Email Migration
·
Planning SharePoint Site Collections and
sites
·
Planning Lync Online
·
Planning Office 365 ProPlus Deployment
Lab: Planning Office 365 ProPlus Deployment
·
Fact Finding
·
Summarizing the Exchange Online Options
·
Planning Additional Factors for Exchange
Online
·
SharePoint Site Collections Planning
·
Site Template Planning
·
Lync Federation Planning
·
Office 365 ProPlus Deployment
After completing this module, students will
be able to:
·
Plan the migration of user email accounts
and mail data to Office 365
·
Plan the setting up of SharePoint Site
Collections and Groups in Office 365
·
Plan to introduce Lync Online
·
Plan to deploy Office 365 ProPlus to users
Module 5: Planning the Enhance Phase – Part
1
Now that you have completed planning the
Deploy Phase, you may find that your customer now has all the facilities they
need from Office 365 and does not want to deploy any further functionality.
However, it is more likely that the success of the Office 365 Pilot and Deploy
phases will lead to calls for greater integration with the cloud-based
platform. In particular, the Enhance Phase delivers two key benefits that
larger organizations are likely to want, which are single sign-on and hybrid
Exchange Server operation. This module covers both these areas.
Lessons
·
Overview of the Enhance Phase
·
Planning Single Sign-On
·
Planning Hybrid Exchange Deployments
Lab: Planning the Enhance Phase (Part 1)
·
Identify Factors for SSO and Future SSO
Requirements
·
Identifying Hybrid Exchange Benefits
·
Certificate Requirements
·
Mail Routing
After completing this module, students will
be able to:
·
Review the process and planning factors
within the Enhance Phase
·
Plan to implement single sign-on with
Active Directory Federation Services (AD FS)
·
Plan for long-term coexistence with
Exchange Hybrid deployment
Module 6: Planning the Enhance Phase – Part
2
In this module, you move on from planning
for single sign-on (SSO) and hybrid Exchange Server to plan any further
enhancements within the Enhance Phase. These enhancements can
include message sanitation for on-premises, hybrid, or cloud-only
environments with Exchange Online Protection, customization of the SharePoint
Online user experience using a range of tools, and integration of SharePoint
Online with on-premises SharePoint Server 2013, using SSO for authentication.
Use of these additional facilities will
depend on your customers’ requirements; therefore, it is possible that
customers may not need these options. However, you do need to consider these
areas in your design and identify if there is a requirement for each option.
Lessons
·
Planning Exchange Online Protection
·
Planning SharePoint Online Customization
·
Planning Hybrid SharePoint Implementations
Lab: Planning the Enhance Phase (Part 2)
·
Justify Use of EOP
·
Configure EOP
·
Plan SharePoint Development
After completing this module, students will
be able to:
·
Plan to integrate Exchange Online
Protection.
·
Plan for customization of SharePoint
Online.
·
Plan SharePoint Online hybrid deployments
alongside SharePoint on-premises.
Module 7: Case Study
In this final exercise, you will bring
together all the knowledge you have gained from this course to create a design
plan for a FastTrack deployment in a challenging customer environment. Within
the limitations of the classroom setup, this exercise attempts to replicate the
considerations that you might experience with a real-life deployment. Many of
the technical points in the scenario are based on live deployments,
although the overall scenario is based on a fictitious organization.
Each student will be assigned to a group.
Each group is required to create and present a design plan for implementing
Office 365 at Trey Research by using the FastTrack methodology. This plan
should meet the requirements of the customer that are provided in the case
study, and by the instructor who will role-play the part of the customer.
Each group will then have a total of 30
minutes to present its plan to the class, which should include the three phases
of their design. After a group presents its plan, there will then be a critique
time of 15 minutes, where the instructor and the other groups will question the
group’s design decisions.
Lab: Case Study
·
Scenario Information Delivery
·
Initial Interview with the Customer
·
Creating the Pilot Phase Design
·
Second Interview with the Customer
·
Creating the Deploy Phase Design
·
Information Gathering for the Enhance Phase
·
Creating the Enhance Phase Design
·
Presenting Your Design
After completing this case study, students
will be able to:
·
Test their ability to create and present a
complete FastTrack design plan for an organization.