Course Description
Learn how to eliminate miscommunication, avoid mistakes, and come across as professional.
E-mail is the most popular communication tool in the workplace today. Its easy to see why e-mail is fast and efficient.
But theres a downside: E-mail communication can be so quick and convenient that its easy to make mistakes. You forget how important it is to use the right tone get to the point and check for typos that completely change what youre saying.
If youve ever had anyone misunderstand what youve said in an e-mail you know the pain it can cause! Dont let that happen to you ever again!
The communication techniques youll learn in this powerful one-hour webinar will ensure every e-mail you write says exactly what you intend for it to say. Your expert trainer will teach you how to come across clear, concise, polished, and professional in every e-mail you write from now on!
E-mail has changed the rules of business communication which makes this training critical!
You probably spend more time corresponding with coworkers, clients, and vendors through e-mail than you do on the phone or in face-to-face meetings combined. Your reputation is on the line every time you hit send.
Dont risk making any more mistakes! Attend this training and learn how to write e-mails with confidence and success!
A Look at Your Agenda ...
- The importance of a clear, concise, and specific subject line
- The most common e-mail mistakes and how NOT to make them!
- When to use caps, abbreviations, and smilies and when to avoid them
- Know when to send an e-mail and when its time to pick up the phone or schedule a face-to-face meeting
- Eliminate wordiness that obscures your message
- How long is too long for an e-mail?
- Check your tone: is the tone you intend the tone your reader will hear?
- The most important thing you can do: the essential checklist you NEED to review before you hit send!
Q&A Session:
Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.