Course Description
Earn the respect you deserve and achieve the success you desire
Your career as a leader will be short-lived if
you aren’t seen as both confident and capable.
There’s no point in sugarcoating it — if your confidence is lacking, your
prospects for a long, successful leadership career are bleak. Very bleak.
People respect and respond to leaders who know how to convey the type
of self-assurance that is the hallmark of exceptional leaders. Bottom line:
if you’re not confident in yourself and your supervisory skills, nobody else
will be either!
THIS TRAINING TEACHES YOU STRATEGIES THAT WILL BOOST YOUR CONFIDENCE 10-FOLD
We’ve developed Confidence and Credibility Skills for Supervisors to teach you the principles
of acquiring and projecting a sense of unwavering confidence in every aspect of your leadership role.
You’ll learn how to recognize and banish habits that undermine your confidence. You’ll master
techniques for handling the tricky and sticky situations and difficult people you’ve struggled with in the
past. Plus, you’ll learn the secrets to coming across more persuasively and powerfully in every workplace
encounter with employees, peers, clients, and senior management.
YOUR CREDIBILITY IS ON THE LINE — DON’T RISK MAKING A DEVASTATING MISTAKE!
Leaders are always being watched and evaluated, which means your credibility is always on the line.
This seminar will help you recognize which credibility-killing behaviors you may be guilty of and how to
avoid the top mistakes that tend to trip up supervisors the most.
ISN’T IT TIME YOU SAID YES TO MORE SUCCESS IN YOUR CAREER?
Nobody wins by your being too timid to step up and show the world what you have to offer. When you
boost your confidence, new worlds and new levels of success will open up for you. And it all begins with
one simple step: enroll in this seminar right now!
Agenda
Confidence Starts From Within
- Build self-confidence through competence,
courage, and focus
- What is your inner voice saying? Overcome
negative self-talk and use positive self-talk to
boost your confidence
- Channel positivity and a can-do attitude without
being branded as the company Pollyanna
- How to maintain your composure when faced
with emotionally charged situations
How to Exude Confidence and Credibility
- Be seen and heard: effective tactics to build
credibility and earn respect
- Top confidence builders and busters
- Fine-tune your assertiveness skills to come
across as poised and polished
- Manage perceptions about your past actions and
behaviors to successfully move forward
- How your attire impacts your credibility
- Be seen as a next-level person in the eyes of
upper management
- Don’t let overconfidence damage your image
- Demonstrate initiative and follow-through to earn
the reputation as a can-do leader
Step Up Your Communication Skills to
Convey Confidence
- Banish weak language patterns from your
vocabulary
- What you say and how you say it matter: words to
avoid and bad vocal habits to break
- Find out which communication styles will hinder
your workplace credibility
- How clarity and conciseness (or lack thereof)
impact your credibility
- Warning! A supervisor’s words carry great
import
- Crucial conversation skills for sticky situations
- How to find your power voice
Nonverbals and Their Role in How
You’re Perceived
- Body Talk Game: Practice the strong nonverbal
skills that will improve your credibility in the
workplace
- Do you send nonverbal messages that are less
than confident?
- How to turn passive body language into body talk
that oozes assurance
- Submissive gestures that will sabotage the
confidence you want to portray
- Your verbal and nonverbal clues send messages
to others on how you expect to be treated
- Step up your power skills — from choosing the
right seat at a meeting to those subtle messages
that make others take you seriously
Increase Your Credibility in the
Organization
- What it takes to become a knowledge leader
- The importance of owning your mistakes and
admitting you don’t know everything
- How integrity affects your credibility
- Smart self-promotion strategies that look
anything but shameless
- Gain more support by presenting your ideas
with conviction
- Powerful persuasion techniques: how to get buy-in
from your team ... your colleagues ... and the
higher-ups
- How to prove you are a serious stakeholder in your
organization and ready to step up to build its success
- Propel your career forward with these tips to build a
reputation of professional excellence
The Credibility-Boosting Power of Building
Strong Relationships
- The importance of being consistently fair and
respectful: It speaks volumes about your character!
- Cultivate relationships to further your authority and
standing in your organization
- Build your professional power base to extend your
sphere of influence
- How to keep it professional with difficult and
confrontational people — ensure you leave the
encounter with your reputation intact
- Everyone matters: Confidently interact with
customers, clients, coworkers, employees, upper
management, and other VIPs
- How your confidence impacts your team members’
confidence
- Pave the way for harmony by honing these essential
interpersonal skills
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.