Course Description
Without Respect, Work Environments Break Down!
Discover the power of workplace trust and respect
Imagine a world where …
- Everyone around you treats you with the respect and dignity that you deserve …
- You don’t have to deal with gossips, liars, or bullies …
- Coworkers focus on fixing problems, not placing blame …
- You actually enjoy coming to work every day — and you get more done!
Sound like a fantasy? It’s not!
It’s the result of workplace relationships built on a foundation of trust and respect. And there’s
absolutely no better way to learn how to develop trust and respect in the workplace than this
amazing one-day seminar!
You’ll learn how to establish your own personal credibility … understand how different backgrounds
can influence perceptions … and get tools for setting boundaries and creating expectations of
behavior from those around you.
Your coworkers don’t have to be your best friends — but it’s absolutely critical that you create
relationships of mutual respect and trust. You’ll not only enjoy going to work — you’ll be able to get
more done!
This seminar is critical for organizational leaders! Wouldn’t you love …
- A culture that’s more positive and productive …
- Improved communication and cooperation — even between departments that don’t
historically work well together …
- Employees excited to take initiative and accept responsibility …
- High morale, reduced turnover, and more!
What you learn on this powerful day will have an incredible impact on your career! Enroll in
Developing Trust & Respect in the Workplace today. Even better, enroll your entire team!
Agenda
Understanding the Role of
Respect and Trust
- The power of trust and respect on an
individual and organizational level
- Your role and responsibilities in creating an
environment of mutual respect
- How one bad relationship can send ripples
throughout the entire organization
- Identifying underlying causes of negativity,
distrust, and disrespect
- Principles for maintaining positive
relationships even during disagreements
Building – or Rebuilding – Your
Personal Credibility
- Understanding the 4 corners of personal
credibility
- How your attitude can affect how others treat
you – and one another
- Creating your own code of ethics
- Understanding the links among image,
behavior, and perception
- Identifying behaviors that could be interpreted
negatively – even if you don’t realize it
Communication: A Cornerstone of
Respect and Trust
- 7 tips to effective and active listening and
how hearing someone creates respect
- Beyond listening – understanding the power
of recognition
- How body language can convey disrespect
and mistrust
- Are you too blunt? Tools for increasing tact
and finesse
- Positive behaviors you can use to
immediately gain the respect and trust of
others
What Lies Beneath: Disrespect or
Simply Difference?
- Different ways in which respect has different
meanings for different people
- Personality types – understanding how
personality influences behavior and
perception
- Generational differences in what’s considered
respectful
- The power of knowing and acknowledging
social or cultural markers
Trust, Respect, and Teamwork
- Understanding how negative behavior is
reinforced in a team environment
- Modeling behavior: you don’t have to be in
charge to have a tremendous influence on
your coworkers
- Bridge-building techniques for mending
difficult relationships
- Great positive reinforcement strategies that
keep relationship building on the right path
- The role of team-building exercises in building
trust … and easy ones to implement
anywhere, anytime
Setting Boundaries and Expectations
- 5 ways to become an advocate for mutual
respect
- Harnessing dignity and self-respect – even
dealing with those who’ve betrayed in the
past
- Tools to help you not engage with chronic
gossips, bullies, and liars
- Diplomatic ways to remove yourself from
situations
- Changing how you respond to a negative
situation – even if your mind doesn’t want
you to
Commanding Respect in Any
Situation
- Strategies to keep you in control of your own
reactions
- What to do when you’re challenged or put
down in front of others
- The power of scripts when dealing with a
pattern of behavior
- Understanding the long-term consequences
of letting things slide
- How to neutralize your own emotions after a
difficult encounter
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.