Course Description
Are you asking for an employment lawsuit - without even realizing it?
Supervisors increasingly are expected to have not only operational expertise, but also the ability to manage and properly respond to personnel issues such as employee requests for leave or accommodation, poor employee performance, complaints of discrimination or harassment, and employment references. Although supervisors typically have received training in their operational areas, they may not have received similar training in their personnel-related responsibilities.
This seminar will provide you with tools and practical suggestions for ensuring you're better equipped to appropriately manage your workforce. You will learn to minimize your company's risk while your supervisors act proactively and legally to ensure your operational needs are met.
Who should attend?
This seminar is designed for human resource managers,
operations managers, presidents, vice presidents, supervisors, managers,
controllers, accountants and attorneys.
Benefits for You
- Engage in a mock disciplinary discussion
- Hiring do's and don'ts you need to follow now to avoid lawsuits later
- Find out how to properly manage performance issues to avoid liability
- Practical tools, tips and techniques that you can apply immediately in your workplace
Learning Objectives
- You will be able to discuss ways to make supervisors great at interviewing and hiring.
- You will be able to identify how to manage performance issues.
- You will be able to explain privacy concerns in the workplace.
- You will be able to describe how you should handle discipline and discharge.
Agenda
8:00 AM - 8:30 AM |
Registration |
|
|
8:30 AM - 9:35 AM |
Making Supervisors Great at Interviewing and Hiring |
|
— Deirdre Kamber Todd, Esq. |
|
- Does Everyone Get a Turn? Making Decisions About Interviewer Hierarchies
- Not All Great Employees Are Created Equally … Converting Great Labor Into Great Supervisors
- Training Supervisors in Interview and Hiring – Why It Makes All the Difference
- An Employer's Tool Box on the Do's and Don'ts of Interviews and Hiring
- Questions to Ask and Avoid
- Policy Availability
- Fair Credit Reporting Act Issues
- Playing Columbo The Lure of the Internet and Facebook®
- Interview Demeanor and Other Oft Overlooked Details
|
|
|
9:35 AM - 9:45 AM |
Break |
|
|
9:45 AM - 11:00 AM |
Managing Performance Issues |
|
— Jill Fisher, Esq. |
|
- The Importance of Being Earnest: Documenting Performance Deficiencies
- Choose Your Words Carefully: Reduce Employer Liability
- Be Objective: Relate Your Comments to the Job Description
- Planning and Conducting an Effective Performance Appraisal Meeting
- Necessary Steps Prior to the Appraisal Meeting
- The Goal: Improvement, Not Blame
- Don't Forget the Follow-up
|
|
|
11:00 AM - 12:00 PM |
Privacy Concerns in the Workplace |
|
— Deirdre Kamber Todd, Esq. |
|
- Addressing the Traditional Issues Relating to Privacy
- Desk, Lockers, Mail and Phone
- Video Cameras and Audio Recording
- Social Media: Our Brave New World
- Facebook® and Friending
- Viewing Employees' Social Media Sites Illegal Wiretaps vs. Permissible Access
- The National Labor Relations Act
- Freedom of Speech
- Confidential Information
- Best Practices
- Workplace Policies
- Restrictive Covenants
- Training
- Document Retention
|
|
|
12:00 PM - 1:00 PM |
Lunch (On Your Own) |
|
|
1:00 PM - 2:05 PM |
Handling Disability and Medical Leave |
|
— David L. Deratzian, Esq. |
|
- Don't Ask, but Selectively Tell – Managing Disability Issues in the Workplace
- You're Where?! – Managing Leave Requests
- Who, Me? – Supervisory Liability and the "Cats Paw"
- Happy to See You – Return to Work
- But That's Not What the Book Says – Best Practices Despite the Handbook
|
|
|
2:05 PM - 2:15 PM |
Break |
|
|
2:15 PM - 3:30 PM |
Discipline and Discharge |
|
— Jill Fisher, Esq. |
|
- Discipline
- Don't Ignore Bad Behavior: Handling Employee Misconduct
- Why Documenting and Warning Is Vital to the Discipline Process
- Being Consistent: Let the Punishment Fit the Crime
- Discharge
- Validate Your Decision to Terminate With a Nondiscriminatory Business Reason
- Preparing to Conduct the Termination Interview
- Respect and Truthfulness: The Cornerstones of the Termination Process
- Avoiding Retaliation Claims
|
|
|
3:30 PM - 4:30 PM |
Interactive Session |
|
— David L. Deratzian, Esq., Jill Fisher, Esq. and Deirdre Kamber Todd, Esq. |
|
- Rewrite – Badly Written Performance Reviews
- Mock Disciplinary Discussion Between Supervisor and Subordinate
|