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Description:

This is a bundled training package. It contains training for each of the bundled items below:

Course Price
Blame Backfires--Conquer Negative Thinking $74.95
Reacting to Co-workers Who Try Taking Advantage $74.95
Working with Difficult People: How to Work with Self-serving People $74.95
Working with Difficult People: Dealing with Micromanagers $74.95
Coping with Aggressive Behavior in the Workplace $74.95

Bundle Price: $199.00
Total Savings: $175.75


Blame Backfires--Conquer Negative Thinking

Many employees find accepting criticism difficult. This Business Impact details how to handle workplace criticism professionally and effectively.

Reacting to Co-workers Who Try Taking Advantage

When a co-worker tries to get you to do their work, it can be an awkward situation. This challenge examines how to handle such a problem.

Working with Difficult People: How to Work with Self-serving People

Have you ever worked with someone who seems to have an ego the size of a car? Do you ever find yourself having to listen to someone else gossip about other office mates? Self-serving people try to make themselves the center of attention at the expense of others and their habits can be quite destructive. If you work with self-serving people, you need to have the skills required to cope successfully with these individuals. This course will describe self-serving individuals and characterize two common types: arrogant people and busybodies. The strategies that you can use in dealing with these self-serving individuals are also covered.
  • determine which aspects of handling arrogant behavior were dealt with appropriately in a given scenario
  • recognize examples of arrogant people
  • determine which aspects of handling busybody behavior were dealt with appropriately in a given scenario
  • recognize examples of busybodies
  • apply strategies for dealing with a self-serving person in a workplace scenario

Working with Difficult People: Dealing with Micromanagers

Every office seems to have one – a person who seems to need to control every aspect and every detail of any situation or project they're involved with. Whether the motivation comes from a desire to ensure success or simply a need to be the center of attention, micromanagers generally do more harm than good. This course introduces you to the micromanager and explains strategies for how to deal with a micromanager appropriately.
  • recognize which aspects of dealing with a micromanager were handled appropriately in a given scenario
  • recognize examples of micromanagers
  • apply a strategy to deal with a micromanager

Coping with Aggressive Behavior in the Workplace

Hostile and aggressive behaviors are prevalent in many contexts – even the workplace. This Business Impact Series product explores the phenomenon of bullying in the workplace and strategies for responding assertively.
  • Topic t2 Objective o3 - Objective Text
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Fundamentals of Working with Difficult People Part 2 e-learning bundle
  • Course ID:
    252523
  • Duration:
    2 hours
  • Price:
    $199