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Description:

This is a bundled training package. It contains training for each of the bundled items below:

Course Price
Cisco ICOMM 8.0: CUC Solutions $74.95
Cisco ICOMM 8.0: Administrator and End-User Interfaces $74.95
Cisco ICOMM 8.0: Call Flows in CUC Systems $74.95
Cisco ICOMM 8.0: Endpoint and User Administration $74.95
Cisco ICOMM 8.0: End User Telephony and Mobility Features $74.95

Bundle Price: $199.00
Total Savings: $175.75


Cisco ICOMM 8.0: CUC Solutions

A Cisco Unified Communications (CUC) System provides flexibility, reduces total cost of ownership (TCO), and enhances productivity and capabilities that help overcome the communication challenges of traditional voice networks. Many CUC applications that allow unprecedented levels of collaboration, customer satisfaction, mobility, and security every time, everywhere, on every device in the CUC System, are available. The components of a CUC solution provide the foundation for converged networks. CUC solutions encompass voice, video, and data traffic within a single network infrastructure. It is designed to optimize feature functionality, reduce configuration and maintenance requirements, and to provide interoperability with various other applications. This course introduces the characteristics of CUC solutions, the components that are required in a convergent network, the different VoIP signaling protocols, quality of service issues, and media transmission protocols. It also gives an overview of traditional voice networks.
  • distinguish between Cisco Unified Communications Manager Express and Cisco Unity Express
  • identify the characteristics of Cisco Unified Communications Manager
  • recognize the characteristics of Cisco Unity Connection
  • identify the key features of Cisco Unified Presence
  • identify the characteristics traditional voice networks
  • identify the features of a converged voice network
  • identify the elements used to support converged voice networks
  • identify the key features of packet-oriented networks
  • identify the QoS considerations and technologies used to prioritize or expedite voice traffic

Cisco ICOMM 8.0: Administrator and End-User Interfaces

The Cisco Unified Communications system includes different Administrative interfaces to configure end devices, system settings, and more, as well as platform maintenance and tools for troubleshooting and system analysis. As an Administrator, it is important to understand the various different Administrator interfaces that are commonly used for Administration and configuration tasks. The CUC system also provides different end-user interfaces. These interfaces allow end users to interact with CUC systems and personalize and enhance productivity settings. This course describes the available interfaces used for Administration and configuration tasks for Administrators. The various end user interfaces as also covered.
  • match the Cisco Unified Communications Manager Administration web interface function to its description
  • describe how to access the CUC Manager CLI
  • describe the characteristics of user group management
  • identify functions of Cisco Unity Connection Serviceability
  • identify the different feature subsets of the Cisco Unity Connection Administrator interface
  • identify the functions provided by Cisco Unified Presence Administrator Interfaces
  • describe the features of Cisco Configuration Professional
  • distinguish between Cisco Unified Communications Manager Express and Cisco Unity Express Administrator Interfaces
  • describe the characteristics of Cisco Unified Communications Manager end-user GUI
  • recognize how to access the Cisco Unified Communications Manager Express end-user GUI
  • match the Cisco Unified Unity Express end-user interfaces to their descriptions
  • identify the key characteristics of Cisco Unity Connection
  • identify the key characteristics of the Cisco Unified Presence end-user GUI

Cisco ICOMM 8.0: Call Flows in CUC Systems

IP telephony networks require seamless integration with the public switched telephone network (PSTN). With multiple call paths available, network administrators need to have an in-depth understanding of call routing in order to control the path that is taken for a particular call, and of course, to control call costs. A telephony class of service (CoS) implementation means that not all users can access all call routing table entries. The result is that for a specific calling device or line, some destinations are permitted while others are not. This lesson describes an overview of call flows as well as the configuration components that impact call legs in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. The concept of calling privileges and how they can be implemented on Cisco Unified Communications Manager Express routers using class of restriction (COR) is also discussed.
  • identify the key characteristics of Cisco Unified Communications Manager call flows and call legs
  • identify the features of call flow for automated alternate routing
  • identify how Cisco Unified Communications Manager Express call flows and call legs use dial peers
  • configure dial peers that enable outbound PSTN calls from a branch site
  • configure a branch router to place VoIP calls with a Cisco Unified Communications Manager cluster
  • recognize the considerations involved in implementing CoS
  • identify key call routing considerations in Cisco Unified Communications Manager
  • recognize call coverage considerations in Cisco Unified Communications Manager
  • configure Cisco Unified Communications Manager Express COR
  • identify the call routing considerations in Cisco Unified Communications Manager Express

Cisco ICOMM 8.0: Endpoint and User Administration

In Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, each device—such as an IP phone—is defined as a separate endpoint. Each physical IP phone has a number of lines available, depending on the phone type, which may be configured with a directory number. This course focuses on endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. Topics will cover the characteristics of endpoints, the necessary parameters to add an IP phone and directory number in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will explain the differences between end users and application users and how to implement end users in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will also discuss the corporate directory content that is generated by manual end-user configuration or Lightweight Directory Access Protocol (LDAP) synchronization.
  • describe the Cisco Unified Communications Manager network components used for IP phone registration
  • describe the network services involved in IP phone registration
  • identify the steps involved in the IP phone start up process
  • describe the IP phone registration process
  • identify the IP phone configuration requirements for Cisco Unified Communications Manager
  • configure a branch router as a DHCP server for IP Phones
  • identify the basic configuration elements common to endpoints in Cisco Unified Communications Manager
  • identify the implementation tools used by Cisco Unified Communications Manager for implementing IP phones
  • identify the characteristics of the auto-registration feature for assigning extension numbers to new IP phones
  • identify Cisco Unified Communications Manager BAT components
  • identify the features of the Cisco Configuration Professional view menu
  • add IP phones manually to Cisco Unified Communications Manager by using Cisco Unified Communications Manager BAT and autoregistration
  • differentiate between end user and application user accounts in Cisco Unified Communications Manager
  • match end-user access levels in Cisco Unified Communications Manager Express to their descriptions
  • sequence the steps to synchronize users accounts
  • identify the key characteristics of the different stages in the LDAP Synchronization Configuration procedure

Cisco ICOMM 8.0: End User Telephony and Mobility Features

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support a wide range of telephony features for call coverage. Additionally, Cisco Extension Mobility allows end users to use their personal directory number on any Cisco Extension Mobility-enabled IP phones. The mobility feature extends business call coverage features to remote destinations, for example, mobile devices. This course describes the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It also explains the Cisco Extension Mobility feature and its advantages, drawbacks, and architectural integration in Cisco Unified Communications Manager.
  • sequence the steps in the Cisco Extension Mobility login process
  • identify the key characteristics of the Intercom Functionality in Cisco Unified Communications Manager
  • match the call forwarding types supported by CUCM to their description
  • determine the call pickup method to be used in a given scenario
  • identify the key features of native CUCM Presence
  • identify the call features of Cisco Unified Communications Manager Express
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ICOMM 8.0: Introducing Cisco Voice and Unified Communications Administration Part 1 e-learning bundle
  • Course ID:
    252724
  • Duration:
    12 hours
  • Price:
    $199