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Description:

This is a bundled training package. It contains training for each of the bundled items below:

Course Price
Canadian Antitrust $74.95
Preventing Harassment and Violence in the Canadian Workplace $74.95
The AODA: Customer Service and Accessibility Standard $74.95
The AODA: Integrated Accessibility Standards $74.95

Bundle Price: $169.00
Total Savings: $130.80


Canadian Antitrust

Canadian companies and their employees operate under the country's Competition Act, an antitrust law intended to maintain and encourage competition in Canada. Violating the Competition Act's pricing and distribution provisions can leave responsible individuals and their companies open to significant civil liabilities and criminal penalties. This course will help you recognise the business benefits of the Competition Act and the practices covered under it. It will also help you recognise and avoid illegal and improper anticompetitive behaviours, and employ pricing techniques that do not violate the Act. This course was developed with subject matter support provided by Borden Ladner Gervais LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice, a complete statement of the law or an opinion on any subject, and may or may not reflect the most current legal developments. No one should act upon the course materials and content or refrain from acting without a thorough examination of the law after the facts of a specific situation are considered. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.
  • recognise practices covered under the Competition Act
  • recognise examples of illegal competitor communications
  • recognise the different types of improper competitor collaborations

Preventing Harassment and Violence in the Canadian Workplace

In recent years, high profile incidents of workplace harassment and violence have heightened employee and employer concerns about safety in the workplace. While the incidents you hear about are often extreme, harassment and violence could happen in the workplace any time. The way a company deals with even the most seemingly trivial incident can make the difference between another day at the office, and front page news. This course will explore the forms harassment can take in the workplace and will also examine the factors that contribute to violence at work. The key to preventing harassment and violence in the workplace is for all employees to be aware of the warning signs and to become familiar with their companies' policies and procedures that address these issues. This course is designed for use in all provinces as a training component of an organization's anti-harassment and anti-violence program, such as is required under Ontario's Bill 168 and Bill 132. This course was developed with subject matter support provided by Borden Ladner Gervais LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice, a complete statement of the law or an opinion on any subject, and may or may not reflect the most current legal developments. No one should act upon the course materials and content or refrain from acting without a thorough examination of the law after the facts of a specific situation are considered. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.
  • identify examples of behaviours that may be considered workplace harassment
  • recognize the benefits to all employees when harassment isn't tolerated in the workplace
  • identify situations and behaviours that would be considered workplace violence
  • recognize early warning signs of the potential for violent behaviour
  • recognize the benefits of being familiar with your own company's anti-violence policy

The AODA: Customer Service and Accessibility Standard

The Accessibility for Ontarians with Disabilities Act 2005 (the AODA) is a comprehensive law designed to make Ontario completely accessible to persons with disabilities by the year 2025. The provincial government has enacted a number of Accessibility Standards as regulations under the AODA. Each Accessibility Standard is targeted at removing barriers for persons with disabilities in key areas of daily living. This course covers the Customer Service Standard which is now part of the AODA’s Integrated Accessibility Standards, the purpose of which is to make the goods, services and facilities provided by businesses and organizations in Ontario accessible to persons with disabilities. This course covers the purpose of the AODA and the requirements of the Customer Service Standard; how to interact and communicate with people with various types of disabilities including those who use assistive devices, service animals, guide dogs, or support people; how to use equipment or devices in order to help those with disabilities access your organization's goods, services, and facilities; instruction on what to do if customers are having difficulty accessing your organization's goods, services, or facilities; and instruction on how to approach your organization's policies, practices, and procedures governing the provision of goods, services, and facilities to people with disabilities. The information contained in these training materials is provided for general information purposes only and does not constitute legal or other professional advice. Participating in this training program or reading these training materials does not create a lawyer-client relationship with Sherrard Kuzz LLP or with any other legal provider. Participants/readers are advised to seek specific legal advice from members of Sherrard Kuzz LLP (or alternate legal counsel) in relation to any decision or course of action contemplated.
  • identify the expectations for providing customer service in accordance with the requirements of the Customer Service Standard
  • identify the four key principles of the Accessibility Standard for Customer Service
  • interact and communicate in an appropriate manner with a customer who has a disability
  • interact in an appropriate manner with a customer who requires the use of an assistive device
  • interact in an appropriate manner with a customer who requires the use of a support person, service animal, or guide dog

The AODA: Integrated Accessibility Standards

Created to provide a high-level awareness of an organization's obligations under the AODA's Integrated Accessibility Standards, this course includes instruction on and practical examples of the general requirements of the Integrated Accessibility Standards, and its Employment Standard and Information & Communications Standards. This is a companion course to the previously developed Skillsoft course on the Accessibility Standards for Customer Service, which is another set of standards found in the Integrated Accessibility Standards, and is intended for private sector employers in Ontario with 50 or more employees. The information contained in these training materials is provided for general information purposes only and does not constitute legal or other professional advice. Participating in this training program or reading these training materials does not create a lawyer-client relationship with Sherrard Kuzz LLP or with any other legal provider. Participants/readers are advised to seek specific legal advice from members of Sherrard Kuzz LLP (or alternate legal counsel) in relation to any decision or course of action contemplated.
  • identify general requirements under the Integrated Accessibility Standards
  • recognize benefits of complying with the AODA Accessibility Standards
  • recognize how to comply with the Information and Communications Standard
  • recognize when the Employment Standard has been applied to foster accessibility for candidates and employees
  • recognize the essential characteristics of an accommodation plan
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Canadian Legal Compliance e-learning bundle
  • Course ID:
    252864
  • Duration:
    3 hours
  • Price:
    $169