Course Description
This course prepares you for the exam leading to the Lean IT Kaizen Certificate.
What is “Kaizen”? It is an improvement philosophy in which continuous, incremental improvement occurs over a sustained period of time, creating more value and less waste, resulting in increased speed, lower costs and improved quality.
This is a practical and hands-on 3-day course that teaches and equips individuals to define, facilitate and lead Lean IT Kaizen improvement initiatives. The course teaches students how to effectively use the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) improvement model leveraging the Lean A3 problem identification and planning tool to complete a full improvement cycle.
This certification course provides you with the knowledge, skills and methodology required to identify, plan and implement incremental service and process improvements focused on improving the efficiency and effectiveness of any process or value stream.
To learn about the other courses in the Lean IT Certification program, click here.
LEARNING OUTCOMES
The 3-day course is very comprehensive and teaches you how to be a highly effective Lean Kaizen Lead. During the course you will:
Understand Lean principles related specifically to leading a Kaizen event
Understand how to apply the Lean A3 tool to support continual improvement
Gain practical how-to knowledge of how to use of the Six Sigma DMIAC improvement model as a structured improvement methodology
Learn about improvement scoping and validation
Learn how to gain voice of customer input and establish critical to quality requirements
Learn how to apply and use Value Stream Mapping (VSM) techniques to identify process waste and speed improvement opportunities
Understand how to use root cause analysis techniques to support problem analysis
Learn how to identify, select and use various improvement options
Understand how to establish effective controls
Understand how to establish methods to improve quality and mistake proof future process activities
WHO SHOULD ATTEND
The course is designed for IT practitioners interested in expanding their practical knowledge and skills to lead targeted Lean improvement initiatives focused on continual service improvement, including:
Managers tasked with department level process improvements
Business analysts
Project managers
Software developers
Quality assurance managers
IT Consultants
Any roles responsible for quality, efficiency and continual service improvement
PREREQUISITES
For this course you are required to have successfully attained your Lean IT Foundation Certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course. To look at available dates for the Lean IT Foundation Certification Course, click here.
EXAM, CERTIFICATION & AWARDS
This course prepares you for the examination leading to the Lean IT Kaizen Certificate. It is a 90 minute, 40 question, multiple-choice exam. You must attain a passing mark of 65% to attain your certificate
For traditional, live classroom and onsite presentations the exam is scheduled during the last day of class. For virtual online instructor-led courses you will receive an exam voucher to take the exam online any time after you have completed the course. The Lean IT Kaizen examination is administered and marked by APMG
You will attain 19 professional development units (PDUs) for Project Managers
COURSE E-MATERIALS
Pink is Green
Material for this course will only be provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the Pink Elephant Terms of Use.
RECOMMENDED PRE-READING
Materials included with this course provide a very good overview of the concepts and principles, and adequately prepare attendees for the exam. For those seeking to expand their knowledge further, we recommend the following publications and articles:
The Lean Six Sigma Pocket Toolbook — Michael L. George, John Maxey, David Rowlands and Malcolm Upton
Managing to Learn — John Shook
You can purchase these recommended readings from the following sources:
Amazon
The Book Depository
Barnes & Noble