Course Description
Course Overview
If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.
The CompTIA A+ Certification course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examinations (exam numbers 220-901, 220-902), in order to become a CompTIA A+ Certified Professional.
NOTE: Students who took the 220-081/220-802 version may take the 220-801 and 220-802 tests through June 30, 2016. Starting July 1, 2016, those exams will no longer be available for certification.
Target Student
This course is intended for anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A+ Certification.
Course Outline for WEEK TWO
Lesson 11: Working with other Operating Systems
- The OS X Operating System
- The Linux Operating System
Lesson 12: Customized Client Environments
- Types of Common Business Clients
- Custom Client Environments
Lesson 13: Networking Technologies
- TCP/IP Properties and Characteristics
- TCP/IP
- Internet Connections
- Ports and Protocols
- Networking Tools
Lesson 14: Installing and Configuring Networking Capabilities
- Configure Basic Windows Networking
- Configure Network Perimeters
- Using Windows Networking Features
- Install and Configure SOHO Networks
Lesson 15: Supporting Mobile Digital Devices
- Install and Configure External Laptop Components
- Install and Configure Internal Laptop Components
- Other Mobile Devices
- Mobile Device Accessories and Ports
- Mobile Device Connectivity
- Mobile Device Synchronization
- Troubleshoot Mobile Device Hardware
Lesson 16: Supporting Printers and Multifunction Devices
- Printer and Multifunction Technologies
- Install and Configure Printers
- Maintain Printers
- Troubleshoot Printers
Lesson 17: Security Threats, Vulnerabilities, and Controls
- Common Security Threats and Vulbnerabilities
- General Security Controls
- Mobile Security Controls
- Data Destruction and Disposal Methods
Lesson 18: Implementing Security Controls
- Secure Operating Systems
- Secure Workstations
- Secure SOHO Networks
- Secure Mobile Devices
Lesson 19: Troubleshooting System-Wide Issues
- Troubleshoot PC Operating Systems
- Troubleshoot Mobile Device Operating Systems and Applications
- Troubleshoot Wired and Wireless Networks
- Troubleshoot Common Security Issues
Appendix A: Mapping Course Content to CompTIA A+ Certification Exam 220-901
Appendix B: Mapping Course Content to CompTIA A+ Certification Exam 220-902
Appendix C: A+ Command Reference
Appendix D: A Brief History of Personal Computers