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Description:

This is a bundled training package. It contains training for each of the bundled items below:

Course Price
Defining Alternative Solutions to a Problem $74.95
Getting to the Root of a Problem $74.95
Choosing and Using the Best Solution $74.95

Bundle Price: $139.00
Total Savings: $85.85


Defining Alternative Solutions to a Problem

Part of problem solving is creating alternative solutions. In this course, you'll learn how to define ideal states and generate and evaluate problem solutions. You'll also learn how to recognize and avoid common problem-solving pitfalls.
  • identify best practices for defining the ideal state
  • apply best practices for generating alternatives to problems
  • recall the steps for facilitating a group brainstorming session
  • distinguish between various techniques for evaluating alternative solutions
  • avoid common traps in the problem-solving process

Getting to the Root of a Problem

Articulating a problem requires asking the right people the right questions. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem.
  • identify different types of project stakeholders
  • effectively solicit stakeholder input on the impact of a problem by asking questions
  • recognize techniques for gaining trust from project stakeholders
  • match root causes of problems with the organizational level at which they typically occur
  • recognize how to investigate root causes of problems using 5 Whys analysis
  • recall the steps in using a fishbone diagram to investigate the root causes of a problem
  • use appropriate methods to get to the root cause of a problem

Choosing and Using the Best Solution

The time has come to make a final decision. In this course, you'll learn how to make smart decisions based on key criteria and decision-making styles. You'll also learn how to plan, manage, evaluate, and celebrate solution implementation.
  • recognize criteria that can help you select the best solution to a problem
  • choose the appropriate decision-making style for a situation
  • recall best practices for preparing for the implementation of a solution
  • recognize practices that can help make the implementation of a solution go smoothly
  • recognize the benefits of evaluating and celebrating an implementation
  • recognize how to make a decision and follow through with its implementation
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Facing Problems and Making Decisions e-learning bundle
  • Course ID:
    271358
  • Duration:
    n/a
  • Price:
    $139