Course Description
Make sure that you're 100% ready to handle the unique challenges that come with making the jump from Staff to Supervisor
Successful supervision is all about
preparation — this training will make sure
you’re ready!
Management is not an easy job, especially when you’re new. Whereas before you only had yourself to worry
about, now you’re responsible for leading a team. And this includes lots of responsibilities and expectations
that you may not be prepared to deal with.
But don’t worry, we’re here to help! Featuring the proven skills and
expert strategies you need, How to Successfully Make the Transition to
Supervisor will help you tackle any issue you’re faced with, from
communication nightmares to motivation strategies.
Master the fundamentals of supervision in just one day!
You’ve got a job to do, so you don’t have time to waste on training that
may or may not be helpful. And that’s exactly why we created How to
Successfully Make the Transition to Supervisor.
Sign up for this fun and fast-paced one-day seminar and you’ll learn to
successfully navigate the world of management, while avoiding pitfalls
and capitalizing on your strengths. Designed with you in mind, this
training contains all the information you need to make the jump from
employee to manager smooth and effective.
You’ll learn:
- Communication strategies to keep things flowing smoothly
- Avoiding the most common mistakes of new supervisors
- Managing former coworkers the right way
- Motivation techniques that really work
- Resolving conflicts to keep everyone satisfied
- Much more!
Get all the skills you need to be a master supervisor from
day one!
By knowing what’s expected of you and using successful supervision
strategies, you’ll get everything you need to be as successful at your new
position as you were at your last. If you’re new to management, or even
the slightest bit uncomfortable supervising former peers, then this is one
training you can’t afford to miss. What are you waiting for? Sign up now!
Agenda
Your new role
- Adapting to your new position and added responsibilities
- The boss-employee dynamic and how it affects you
- 5 common mistakes new supervisors make
- Building trust and respect
- Finding your personal leadership style
- Eliminating roadblocks to your success
Leading with skill and poise
- Establishing your authority without appearing “bossy”
- Managing your time and priorities effectively
- Keeping your cool when things go haywire
- How to effectively delegate responsibilities
- Conflict resolution that will leave all parties satisfied
Communicating for maximum effect
- Supervisor talk: the keys to successful communication
- Gathering and giving effective feedback
- Communicating up and down the job ladder
- Nonverbal communication and how to ensure you’re sending the message
you intended
- Resolving communication barriers and problems
Dealing with former peers
- Simple strategies to deal with ill will from your promotion
- Using personal relationships for your gain: a how-to
- Managing friends and close associates
- Dealing with criticism from your team
- Encouraging frank discussion with your former peers
- Disciplining problem employees
- The right way to manage employees who are older than you
Expert motivation techniques
- Giving feedback the right way, without hurting feelings
- Vital listening skills that will make your job easier
- Setting a good example to get the most from your team
- Identifying and motivating chronic underachievers
- Using the right motivational technique for each situation
Master management problem solving
- Common management problems and their causes
- Identifying issues before they arise
- Determining the impact of solutions on your team
- Strategies for making tough and unpopular decisions
- Keeping your cool when dealing with problems
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.