Course Description
End the Confusion and Learn How to Communicate More Effectively!
Communication. It’s the single most important skill in any workplace. Without it, nothing would ever get done, at least not done correctly or on time. But you’ve been talking and writing for years; you know all about communication, right? Wrong. There’s much more to clear and effective communication than just the ability to speak and write. But if you’re like most people, you probably haven’t had much training on the subject.
That’s where Secrets of Clear Communication comes in. This one-hour webinar is packed to the gills with the secrets of master communicators, skills you can use right away to communicate more clearly and effectively.
Don’t let things get “lost in translation.” Make sure you’re sending the right message every time!
No matter how great your ideas are, if you can’t clearly and accurately convey them to others, they’re basically worthless. Don’t leave your great ideas up to chance. Make sure you’re sending the message you want every time. Sign up for Secrets of Clear Communication and learn how to:
- Get to the point quickly and clearly to avoid confusion
- Make sure you’re being understood regardless of whether you’re communicating on the phone, in person, or through email
- Avoid common clarity killers
- And more!
Don’t just assume you’re being clear — learn the secrets to clear communication and make sure!
Even if you consider yourself an expert communicator, there’s a good chance you’re still breaking some of the cardinal rules of clear communication. Don’t leave anything up to chance. Sign up for Secrets of Clear Communication now and start reaping the rewards of better communication skills immediately!
A Glance at Your Agenda
- A plan of attack: identifying the goal of your communication
- The importance of simplicity and how to provide the necessary information without confusing the target
- The danger of assumption — why you should never assume something is clear, and how to ensure that it actually is
- Industry jargon — when it’s OK and when to avoid it
- Expert tips for clarity in person, on the phone, and in written messages
- 5 strategies for highlighting the key points and driving them home
- Double-checking your tone — how to avoid misunderstandings
- Active listening techniques: the importance of listening in effective communication
Q & A Session
Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the webinar itself. Others will be addressed in the supporting materials that will be available
exclusively to webinar participants.
Agenda
A plan of attack: Identifying the goal of your communication
The importance of simplicity and how to provide the necessary information without confusing the target
The danger of assumption — why you should never assume something is clear, and how to ensure that it actually is
Industry jargon — when it’s OK and when to avoid it
Expert tips for clarity in person, on the phone, and in written messages
5 strategies for highlighting the key points and driving them home
Double-checking your tone — how to avoid misunderstandings
Active listening techniques: the importance of listening in effective communication
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.