Course Description
A one-day seminar for managers and supervisors
Low Employee Engagement Is Reaching Epidemic Levels.
And the Costs Are Adding Up.
Study after study shows that poor employee engagement is the leading cause of subpar results
in today’s workplaces. In financial terms, the hit to the bottom line can be significant!
So what’s the dissatisfaction about? Unengaged employees report they ...
- Don’t trust that their managers will “walk their talk”
- Don’t get to use their strongest skills on the job
- Don’t get a voice in how to do things or in setting goals
- Don’t understand how they fit into the larger mission of the organization
- Feel that their contributions are going unnoticed
- Doubt that career advancement is available to them with their current employer
When Employees Don’t Feel Like They Matter, They
Check Out. You CAN’T Allow This to Happen!
As a manager, you must find and tap into the strengths of every
individual on your team. You must help your people feel included,
respected, and excited to be a part of something larger than
themselves. You must create an engagement-focused culture that
brings purpose and meaning to the day-to-day activities that your
employees are engaged in. They want to feel assured that they’re
working in a great organization, for a great manager, with the
promise of an even brighter future ahead. It’s a big job, but it can
be done!
Managers: YOU Can Make All the Difference — This
Training Shows You How!
When you attend Building Performance & Productivity Through Employee Engagement,
you’ll master the secrets of building incredible employee engagement. It’s a unique opportunity
to ramp up the skills that’ll make a dramatic impact in every way, including: lower turnover,
higher quality and productivity, a stronger organizational bottom line, and more career success
for you, just to mention a few of the many benefits!
Attending this training is THE most important step you can take to assure you combat the
low engagement epidemic that’s spreading like wildfire through today’s workplaces.
Agenda
The Case for Improving Employee
Engagement
- The link between employee engagement and
employee retention, customer service success,
productivity, financial performance, and more
- Lessons from the real world — winning with
high engagement
- Why employee engagement must be a top priority
for managers
Understanding Employee Engagement
- Why should employees care? Top reasons
employees engage or disengage
- Assessing levels of employee engagement — what to
look for
- The key differences between highly engaged,
engaged, not engaged, and disengaged
employees (and why disengaged employees are
so dangerous to your organization!)
- Who is most likely to become disengaged?
The Manager’s Role in Employee
Engagement
- The manager’s role in setting the stage for
employee engagement
- Creating a compelling vision and communicating it
in an inspiring manner
- One size does not fit all: how to meet the unique
talents of individual employees
- Untapped potential — why to look for it, where to
look for it, and how to tap into it
- Why strong Emotional Intelligence skills give you
an edge up on building employee engagement
- What managers can do to foster employee pride
in their work and their contributions
- The correlation between employee engagement
and management credibility
- The manager as a role model of enthusiasm
and commitment
Communication, Relationship-Building, and
Team Dynamics
- The roles of trust and respect in employee
engagement
- Listen ... listen ... and listen some more! Your
employees want to be heard!
- How to move employees from mere compliance
to true commitment
- How the employee-manager relationship impacts
engagement
- Team-building tips that help managers build
engagement
- The right way to give constructive feedback ...
and why you must give it often
Inclusion, Involvement, and Collaboration
- Getting your team involved in setting high
expectations and performance standards
- Giving employees a voice in decisions, goals,
and more
- Beyond delegation: how to trust that you can give
your employees more autonomy and control
- Why you want employees to accept responsibility
and take initiative ... and how to get them to do it
- Why meaningful work makes a difference
- Creating a climate that supports engagement
Hot Spots and Red Flags
- The most at-risk areas where people are most
likely to “check out”
- Is it the job or the boss that’s causing engagement
to suffer? How to tell
- The importance of getting new hires engaged
quickly
- Job stressors that could lead to employees
throwing in the towel
- How disengaged employees negatively impact
other employees
- What to do when the overall organizational culture
is contributing to waning engagement
Keeping Engagement High
- Recognition programs that are meaningful
to employees
- The critical role of ongoing talent development
- Creating a strategy for ongoing engagement
improvement
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.