Course Description
Overview
Do you have what it takes to BE DIRECT without coming across as abrasive or rude? Can you say what needs to be said — even when sensitive issues are involved?
If you sometimes struggle with how to convey upsetting or painful information, sign up for Communicating With Tact & Finesse.
This powerful one-hour webinar teaches you how to communicate in a positive, professional manner no matter what the situation. Peacefully resolve conflicts, deliver bad news and work with even the most difficult people — all while preserving feelings and relationships. Register today and learn how to:
Communicate clearly to avoid misunderstanding and confusion
Develop rapport, gain influence and earn instant respect from all
Strengthen your message by syncing your body language with your words
Use expert tactics when dealing with difficult people
Keep your composure and confidence in tough situations
Cultivate better listening skills to build credibility and trust
Tactfully deliver bad news and constructive feedback
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.