UCAD - Unified Communications Architecture and Design Training Class

Course ID: 20185

UCAD - Unified Communications Architecture and Design Training Seminar

Learn to avoid design disasters by exploring the breadth of technical issues in designing Unified Communications networks. By applying a consistent set of analytical tools, best practices, and design methodology to the complex set of requirements and problems faced by a systems engineer, the full potential for a stable, scalable, and feature-rich Unified Communications system can be realized.


	Agenda
	1. Features of the Cisco Unified Communications Network Cisco Unified Communications Manager (Cisco UCM) Cisco UCM 6.x Cisco UCM Express 4.1 UC500 SMB Appliance Cisco Unified Communications Messaging Components Unity Unity Connection Unity Express Cisco Mobility and Presence Cisco UCM 6.x Mobility Support Cisco Unified Mobile Communicator Cisco 7921 IP PhoneCisco Unified Presence Cisco Unified Communications Conferencing Components Cisco UCM Express 4.1 Hardware Conferencing Cisco UCM 6.x Enhancements Cisco MeetingPlace Express 2.0 Cisco MeetingPlace 6.0 Cisco Contact Center Cisco Contact Center Express Cisco Contact Center Enterprise with Deployment Scenarios Management Tools Cisco Unified Operations Manager 2.0.1 Cisco Unified Service Monitor 2.0.1 Cisco Unified Provisioning Manager 1.1 Cisco Unified Service Statistics Manager 1.0 Security Principles and Practices to Protect Your Unified Communications Architecture from Attack Security Overview Firewalls at Layer 2 using ASA TLS Proxy Firewalls at Layer 3 2. Designing the LAN for Unified Communications Deployment Campus Evolution and the Three-Tier Design Connecting IP Phones Wiring IP Addressing and VLAN design Power over Ethernet Designing High Availability at the Data Link and Network Layers Link Redundancy Spanning Tree and Rapid Spanning Tree Network Layer Redundancy Extending Layer 3 to the Access Layer Reviewing LAN QoS for IP Telephony Designing the Access Layer Designing the Distribution Layer Designing the Core Layer 3. Provision and Allocate WAN Services to Data and Voice/Video Traffic Sizing the WAN Link Step-By-Step Step 1: Select a Codec Step 2: Determine Busy Hour Traffic Step 3: Calculate Number of Lines Traffic Engineering using either an Erlang Calculator or Erlang Tables Step 4: Calculate WAN Link Bandwidth for Voice Step 5: Establish a Baseline for IP WAN Data Traffic Step 6: Calculate Overhead Traffic Step 7: Calculate the IP Bandwidth Requirement Designing WAN QOS for Cisco Unified Communications 4. Designing Unified Communication Call Control Selecting and Provisioning Voice Gateways Review of VoIP Gateways Specify Endpoint Survivability Specify Fax and Modem Support Support for Q.SIG Protocols Trunk Sizing Internet Telephony Service Providers (ITSP) Analyze Gateway Requirements Designing the Location and Quantity of DSPs to Support Required Media Resources Media Resource and DSP Overview Calculating DSP Requirements for Voice Termination Points Calculating Conferencing Requirements Calculating Hardware MTP and Transcoding Requirements Calculating Encryption Requirements Calculating IPSLA Requirements Specifying Platforms for the Media Resource Group Selecting the Appropriate Cisco Unified Call Control Deployment Model Based on Requirements Call Control Application Options Cisco Unified Communications Manager 6.x Clustering Cisco Unified Communications Manager Deployment Models Single Site Deployment Single Site Co-Resident Deployment Multisite WAN with Centralized Call Processing Multisite WAN with Distributed Call Processing Multisite Single Cluster Call Processing Multisite WAN Hybrid Call Processing Select the appropriate Cisco Unified Communications Manager Deployment Model Determine the MOH Transport Mechanism Designing Effective Dial Plans Dial Plan Overview Numbering and Dialing Schemes Path Selection Calling Privileges Digit Manipulation Designing the Dial Plan Designing Emergency Services for Effectiveness and Compliance with Local E911 Regulations Plan E911 Functionality Public Safety Answering Points (PSAP) and Providers Interface Definition and Configuration Cisco Emergency Responder (CER) Overview Evaluating the effect of E911 on the Dial Plan Evaluate the effect of E911 on Gateways Designing a Secure Cisco Unified Communications Solution Incorporating the Corporate Security Policy into the Design Specifying Adequate Physical Security VLANs and Broadcast Domains Secure IP Phones Securing Cisco Unified Communication Manager Designing for Voice Encryption


	Audience
	Design and sales engineers from customers, channel partners, and distributors.


	Pre-requisites
	CCNA Certification QOS - Implementing Cisco Quality of Service Working knowledge of existing legacy or IP Telephony


	Comments
	For all course dates held in Canada, please add 5% GST to the course price. Canadian residents will need to add an additional 7% PST to the course price.