Usability Testing Training Class

Course ID: 25342

Usability Testing Training Seminar

Part 1 Before Beginning the Test

Introducing human-computer interaction
What is a user interface
A simple example
How people work
How systems work
Attributes of a good interface
Leveraging our cognitive skills
Leveraging our perceptual skills
User-centered design process

Introducing usability testing
What is usability
What does usability testing involve
Why perform usability tests
What are the costs of not doing usability testing
Where is the value
What does it mean in terms of productivity
Who is doing it
A brief history of usability
What is usability testing

Planning the test
The process and plan
The usability test process
The usability test plan
Creating the test objectives
Test objectives

Defining the user profile
Establishing broad user segments
Establishing specific user segments
Finding participants
How many participants do I need
Selecting a test type

Test type overview
Focus group method
One-on-one interview method
Field study method
Self-guided questionnaire or survey method
Expert heuristic method
Walkthrough method
Feature inspection method
Think-aloud method
Co-discovery method
Guided interaction method
Wizard of oz method
System benchmarking method

Self-administered user reviews
Self-administered user logs
Option Running your tests online
Option Videotaping your tests
Option Using comparisons in your tests
Creating the test materials

Selecting the test environment
Basic lab
Lab with video recording
Lab with observation room
Focus group lab o Selecting a test

Section 2 Conducting the test
Conducting one-on-one interviews
Observing tasks in one-on-one interviews
Conducting focus group interviews
Conducting expert heuristic evaluations
Recording feedback

Section 3 Analyzing Results
Categorizing the data
Quantitative data analysis
Qualitative data analysis
Other names for qualitative and quantitative data analysis
Setting criteria for quantitative measures
Tabulating quantitative measures
Task timings
Task accuracy

Data Analysis
Quantitative data analysis
Qualitative data analysis
Other names for qualitative and quantitative data analysis
Setting criteria for quantitative measures
Tabulating quantitative measures

Methods of Categorizing Data
Categorize data based on performance
Categorize data based on global or local
Categorize data based on ease of repair

Report Reference Manual
Content and Evidence
Style
Form and Structure
A Reporting Spectrum
Graphical representation
Scientific Report
News Article
Academic Report
Announcement
SpeechAddress
Magazine article
Story
Reporting in Different Styles

Formatting Your Information
Preliminary Pages
Main Section
Conclusion
Recommendations

Audience reference manual
What is an audience
Types of audiences
Captive audiences
Non-captive audiences
Experts
technicians
executives
and non-specialist audiences
Primary
secondary and tertiary audiences
Real or intended audience

Audience analysis
Analyze your audience
Identify the characteristics of the audience
Assess the objectives and needs of the audience
Create an audience profile
Write for your audience
Meet your audiences needs
Set standards in style
form
graphics
and design
Be careful about assumptions
Conclusion

Usability Testing Training Course Dates and Locations

Course ID: 25342 | Course Duration: 2 Days

Locations:




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