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Workplace Investigations- Learn Interview Skills To Get What You Need From Any Witness Training Class
Course ID: 22020
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Workplace Investigations- Learn Interview Skills To Get What You Need From Any Witness Training Seminar
Everyday HR professionals and business managers conduct investigations into allegations of workplace misconduct, harassment or other potentially unlawful claims.
Yet, despite being well prepared and having responsible intentions, the investigator often comes out of the interview worse off than when they started because they didn't get all the information they needed, weren't thorough and didn't know how to handle the witness.
Learning Objectives
During this 90-minute interactive audio conference you'll receive practical examples, strategies and new techniques to get the level of detail you need to conduct a thorough investigation and reach a conclusion.
Key Learning Points or Major Questions to Be Answered:- How much information do you provided the alleged wrongdoer? Other witnesses?
- How to effectively answer those tricky questions: Will I be fired? Will the alleged wrongdoer be fired?
- Avoid loaded, leading, compound and accusatory questions
- Learn to effectively taking notes while asking questions
- Learn to feel comfortable making credibility determinations
About the Speaker:
Allison West, Esq., SPHR, is principal of Employment Practices Specialists, LLC, in Pacifica, California. Ms. West has a simple approach to employment practices: "be proactive." She uses her employment law background, coupled with her sound knowledge of human resource practices, in providing proactive risk management services aimed at helping companies both prevent and resolve employment claims.
A sought-after trainer for her dynamic presentation style, Ms. West is a frequent speaker on employment law and human resources topics at the Society for Human Resource Management's (SHRM) Annual Conference & Exposition as well the Northern California Human Resource Association's Annual Conference where she has been ranked as one of the top two speakers for the past few years, and also speaks at diversity and industry conferences.
Ms. West specializes in delivering customized in-house employment law and human resources training programs to small, medium and large companies serving a variety of industries. Some of her clients include Chiquita Brands, Kyocera America, SanDisk, Kodak EasyShare Gallery, Sharp Healthcare, Barclays Global Investors and Portola Pharmaceuticals. Her expertise also includes delivering one-on-one sensitivity training to executives, managers and employees concerning harassment, discrimination, and disciplinary and/or behavioral issues as well as conducting workplace investigations, providing expert witness assistance and other HR consulting.
Ms. West is licensed to practice law in California and holds a Senior Professional in Human Resources certification.
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Workplace Investigations- Learn Interview Skills To Get What You Need From Any Witness Training Course Dates and Locations
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Course ID: 22020
| Course Duration: 1 Day
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