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Managing Performance - Overcoming Performance Appraisal Challenges Training Class |
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Managing Performance - Overcoming Performance Appraisal Challenges Training Seminar
In Managing Performance: Overcoming Performance Appraisal Challenges, you will learn how to encourage regular communication, how to conduct a status meeting, and how to document ongoing communication. You will also learn how to respond to a defensive employee and how to resolve conflict in an appraisal discussion. In addition, you will learn about the laws governing the appraisal process, so you can reduce the risk of legal challenge.
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Price |
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$74.95
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Agenda |
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Unit 1 Overview
Encouraging Communication
- Use interpersonal skills to communicate effectively with an employee
Conducting Status Meetings with Employees
- Recognize the steps of the STATUS acronym
Maintaining Documentation
- Identify forms of progress reports
Unit 2 Overview
Responding to Defensive Employees
- Recognize guidelines that improve active listening skills
Resolving Conflict in an Appraisal Discussion
- Identify confrontational types of communication
- Given a five-step process, resolve conflict in an appraisal discussion
Unit 3 Overview
Laws Governing the Appraisal Process
- Identify the types of discrimination that are prohibited by Title VII of the Civil Rights Act of 1964
- Recognize the federal laws that protect specific groups
Reducing the Risk of Legal Challenge
- Identify guidelines for ensuring legal compliance when appraising performance
- Use positive communication to reduce the risk of legal challenges
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Audience |
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Managers and supervisors who want to learn how to overcoming challenges when conducting performance appraisals. It is recommended that individuals take the first two courses in the series or have equivalent knowledge.
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