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Advanced Project Management - Building Productive Stakeholder Relationships Training Class |
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Advanced Project Management - Building Productive Stakeholder Relationships Training Seminar
Advanced Project Management: Building Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders' needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask stakeholders to learn their definition of quality and guidelines for discussing costs of quality with stakeholders.
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Price |
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$74.95
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Agenda |
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Unit 1 Overview
Classifying Stakeholders Accurately
- Identify the three categories of project sponsors
Identifying Expectations and Constraints
- Identify questions you can ask to determine stakeholders' expectations
- Identify questions you can ask to determine stakeholders' major constraints and risk tolerance
- Identify two lists that are helpful for discussing stakeholder expectations and constraints
Unit 2 Overview
Communicating Appropriately
- Identify the steps for developing a formal communication plan
Resolving Stakeholder Conflicts
- Identify the stages of conflict resolution
- Sequence the steps for preparing to negotiate with stakeholders
Developing Change Control Processes
- Classify changes as internal or external
- Sequence the steps common to change control processes
Unit 3 Overview
Learning How Stakeholders Define Quality
- Identify questions you can ask to determine how stakeholders define quality
Discussing Costs of Quality
- Identify the four categories of costs associated with quality
- Identify the guidelines for discussing costs of quality with stakeholders
Understanding ISO Standards
- Match the ISO standards with their application areas
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Audience |
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Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals. There are no prerequisites required for this course.
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