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Six Sigma - Six Sigma Essentials Training Class |
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Six Sigma - Six Sigma Essentials Training Seminar
In Six Sigma: Six Sigma Essentials you will learn the history and background of the Six Sigma quality initiative as well as some essential information on how it impacts on business processes. Putting Six Sigma in context, the course then goes on to look at some of the principal tools used in a Six Sigma project before examining strategies for preparing your organization for this new quality initiative.
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Price |
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$74.95
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Agenda |
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Unit 1 Overview
Six Sigma Basics
- Identify the importance of statistical process control.
- Identify the role of sigma in quality control.
- Identify the aims of a Six Sigma business process improvement strategy.
- Identify the relevance of Six Sigma quality levels.
The Fundamentals of Statistics
- Identify applications of statistics.
Six Sigma in Context
- Identify the difference between Six Sigma and other quality initiatives.
- Identify the phases of Six Sigma implementation.
Unit 2 Overview
The Principles of Measurement
- Recognize why measurement is critical in Six Sigma.
- Recognize reasons for measuring key process variables.
- Identify reasons for internal and external measurement of performance.
Graphical Tools for Continuous Improvement
- Recognize the characteristics of a process flow chart.
- Identify the characteristics of a scatter diagram.
- Identify the use of control charts.
- Recognize the characteristics of a Pareto analysis.
- Identify the uses of a cause and effect diagram.
Software Tools
- Identify the characteristics of data-warehousing in a Six Sigma environment.
- Recognize the characteristics of online analytical processing (OLAP).
- Identify ways of using data-mining to explore business data.
Basic Mathematical Tools
- Identify how to determine the median of a data set.
- Identify how to determine the mean of a data set.
- Identify how to determine the mode of a data set.
- Identify the use of standard deviation.
Unit 3 Overview
The Customer and Market-Driven Organization
- Identify features of a customer and market-driven organization.
- Identify key differences between traditional and customer-driven organizations.
- Identify the steps to illustrate customer needs by using perceptual maps.
- Recognize the factors that affect customer satisfaction.
Six Sigma Readiness
- Recognize aspects of cost of poor quality (COPQ).
- Identify guidelines for assessing the culture of your organization.
- Identify guidelines for assessing your organization's needs in terms of Six Sigma.
Benchmarking an Organization
- Identify three types of benchmarking.
- Identify the benefits of benchmarking your company against the best in class companies.
- Identify the five steps used to benchmark a company.
- Recognize reasons for benchmarking failure.
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Audience |
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This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. There are no prerequisites required for this course.
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